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Date/Time: Sun, 05 May 2024 12:58:06 +0000



ALERTS TO EMAIL FOR PARTICULAR CHART BOOK

View Count: 774

[2020-04-29 21:01:18]
User546694 - Posts: 9
I HAVE TRIED ADDING MY EMAIL AND HAVE DONE THIS SUCCESSFULLY, BUT IT DOESNT EMAIL ME ANY ALERTS. WHAT AM I DOING WRONG? AND I WANT IT TO SEND ALERTS FROM THIS CHART BOOK ONLY
[2020-04-29 22:52:08]
Sierra Chart Engineering - Posts: 104368
Refer to:
General Settings Window: What to Do if You Do Not Get an E-Mail Alert Message (What to Do if You Do Not Get an E-Mail Alert Message)

The sending of email messages in relation to an alert, is set through chosen Alert Numbers. So you need to choose those particular Alert Numbers to be used within that particular Chartbook.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-29 22:53:17
[2020-04-29 23:55:34]
User546694 - Posts: 9
ok I checked on how to do this,i cant get it. a remote phone in would be great. I will pay the price. 210 887 6000
[2020-04-30 13:01:52]
Sierra Chart Engineering - Posts: 104368
We cannot help with email delivery problems if that is what you are asking for help with.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-30 13:01:58
[2020-04-30 18:06:41]
User546694 - Posts: 9
It’s not an email delivery. Can we setup a remote call please ?
[2020-04-30 18:40:51]
John - SC Support - Posts: 31362
Please let us know when would be a good time to call.

Also, make sure that your phone number is correct on this page:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-01 01:20:44]
User546694 - Posts: 9
I’m good anytime tomorrow my number is +12108876000
Give me a time and I’ll be ready
[2020-05-01 13:50:14]
John - SC Support - Posts: 31362
How about 10:00am Central US today?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-01 16:33:27]
User546694 - Posts: 9
i am available now
[2020-05-01 17:21:55]
John - SC Support - Posts: 31362
Showed customer how to add the Alert to the Color Bar Based on Alert Condition study and enter the email in the alert setup.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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