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Direct MessagesDate/Time: Mon, 29 Apr 2024 16:25:41 +0000
Market Depth Historical Graphh Issue
View Count: 1188
| [2020-04-30 17:28:39] |
| User48838 - Posts: 112 |
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FYI, I run that chart in sub instance 2, all by itself
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| [2020-04-30 19:13:14] |
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The sub instance might potentially be the problem. If you had set a maximum number of market depth levels globally in the sub instance, that is not properly managed. We would not expect it to result in something like this but what precisely the problem is in your case is not well understood at this point. Make sure this setting is 0 in the sub instance: https://www.sierrachart.com/index.php?page=doc/DataSourceSettings.php#MaxDepthLevels Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-30 19:17:39] |
| User48838 - Posts: 112 |
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I can confirm the depth is set to zero in the sub instance
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| [2020-05-05 18:41:35] |
| John - SC Support - Posts: 31162 |
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We have been able to reproduce the problem you are seeing, but only in a Secondary Instance of Sierra Chart when using the Delayed Streaming Data from the CME. Can you please confirm that this is the setup that you have when you are having this problem?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-05 18:58:00] |
| User48838 - Posts: 112 |
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I am using a 2nd instance of SC but using denali data.
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| [2020-05-05 19:04:11] |
| User48838 - Posts: 112 |
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Here are my data settings
Date Time Of Last Edit: 2020-05-05 19:04:36
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 2020-05-05_15-02-25.png / V - Attached On 2020-05-05 19:04:31 UTC - Size: 41.65 KB - 212 views |
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