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Direct MessagesDate/Time: Thu, 02 May 2024 18:04:43 +0000
data package
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| [2020-04-24 16:49:44] |
| User646180 - Posts: 10 |
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Hi I need help with deciding what package or services I need to subscribe for this account. I use this account to log on from one computer connection 1 : transact data ( no sierra data feed checked on data service setup) connection 2 : Interactive broker data ( no sierra data feed checked) Question I have (since I am using data from transact and IB ) do I need to reactive my sierra connection which is due to expire this month to continue to use this connection Do I need to continue to subscribe Denali data feed to continue to use software with IB (CME) and Transact data (CME) ? thanks gaurang |
| [2020-04-24 18:27:05] |
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Well we are not sure what you mean by "Sierra connection". You certainly do need to pay for Sierra Chart. and you can decide if you want to use these data feeds: Real-Time Exchange Data Feeds Available From Sierra Chart Do I need to continue to subscribe Denali data feed to continue to use software with IB (CME) and Transact data (CME) ? No, but if you have any problems with data, we are not going to help. We provide no help whatsoever for Interactive Brokers data. You are fully on your own in that regard.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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