Support Board
Date/Time: Mon, 06 May 2024 07:41:46 +0000
Nasdaq chart not loading
View Count: 584
[2020-04-23 21:48:30] |
User575399 - Posts: 305 |
When I try to switch my chart from Nat Gas(/NG) to Nasdaq (/NQ)it freezes up . This only happens with Nasdaq , no other symbol does this. I went to Symbol and it starts to upload then I get the white screen and time glass. I dont want to lose all my chart data, I just want to flip between symbols.I have SC order routing with Advantage . Please help.
Date Time Of Last Edit: 2020-04-24 00:00:11
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[2020-04-24 04:10:39] |
Sierra Chart Engineering - Posts: 104368 |
This must have something to do with the studies on the chart in particular ones that use Volume at Price data. This would probably be the most relevant help topic: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing Otherwise, refer to the other items on this page: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Probably would be best just to use a separate chart for NQ. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-24 04:11:27
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[2020-04-24 23:32:00] |
User575399 - Posts: 305 |
Tried all that . Still no luck. Any other ideas?
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[2020-04-25 08:05:46] |
Sierra Chart Engineering - Posts: 104368 |
Just use a completely new chart for that symbol. There should not be any problems. If there is, what study is causing the issue? There must be some study that you are adding which then creates the problem. Which one?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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