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Date/Time: Wed, 15 May 2024 03:28:16 +0000



Lag experiencing when logging to Sierra Charts from Infinity AT

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[2020-04-23 18:24:04]
KK001 - Posts: 4
Hi,

My setup is - got Sierra Charts from Infinity and so logging in Sierra from Infinity AT.

When I look at the countdown timer and the price movements on Sierra, I realize that there is lag in the price movements and the countdown time jams anywhere from 3-10 seconds. Not sure if it makes a significant difference, but it is certainly annoying to see those type of jumps. Internet speed greater than 300MBPs and new machine with SSD drive - so hardware and network should not be an issue.

If anyone with similar setup has experienced and resolved it, would greatly appreciate some insights.

Thanks,
Kal
[2020-04-23 22:18:31]
Sierra Chart Engineering - Posts: 104368
You are getting your data from TransAct. We recommend using one of the Real-Time Data Feeds from Sierra Chart. You can learn more here:
Real-Time Exchange Data Feeds Available From Sierra Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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