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Date/Time: Mon, 29 Apr 2024 16:57:24 +0000



busy on start

View Count: 781

[2020-04-22 20:57:47]
User472677 - Posts: 316
About 5 to 15 minutes after sc is started it stops responding. There is a busy revolving circle and charts are greyed out. see screenshot.
after another 10 to 15 minutes sc starts working normally and works fine for most of the day
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[2020-04-22 23:25:08]
Sierra Chart Engineering - Posts: 104368
Refer to this help topic:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

There is a new section at the bottom of the page which is helpful.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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