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Date/Time: Mon, 29 Apr 2024 17:04:48 +0000



Using SC Exchange Data Feed with Interactive Broker Trading Account

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[2020-04-22 03:12:36]
User1967 - Posts: 34
Hello, Need guidance to integrate the live Interactive Brokers Account with the SC Exchange Data Feed ( I have SC Exchange data feed with BATS exchange subscription).

Please see the attached screenshots. The chart is linked with the live IB account and "Support for Sierra Chart Data Feeds" is checked (pic #1). However, the IB server rejects the order (pic #2).
Is it because the chart has a .BZ with the symbol (because of the BATS exchange symbol) and IB server does not recognize it? Please see the quote board in pic #1.
How do we fix it? Should all the symbols should be re-written as per IB system or is there a way to automatically remap it?

Regards,
imageSierra Pic 1.png / V - Attached On 2020-04-22 03:10:49 UTC - Size: 139.07 KB - 222 views
imageSierra Pic 2.png / V - Attached On 2020-04-22 03:11:00 UTC - Size: 50.61 KB - 203 views
[2020-04-22 07:54:34]
Sierra Chart Engineering - Posts: 104368
In this particular case what you will want to do is just enter the usual symbol that would be used with Interactive Brokers in the Trade and Current Quote Symbol setting in Chart Settings:
Chart Settings: Trade and Current Quote Symbol (text box) (Chart >> Chart Settings >> Symbol >> Symbol menu)

So for example you would just simply use IWM

Symbol format:
Interactive Brokers Symbols
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-04-22 19:02:45]
User1967 - Posts: 34
Hello,
Order is still rejected by Interactive Broker TWS although it is sent by Sierra. Please see attached Sierr Pic#3 screenshot. The message received is "Order can have only one flag outside RTH or Allow PreOpen". How do we address it? Please note that the order is sent during RTH times.

Order is saved in the IB order book but not transmitted. Please see the screenshot for IB order book (Sierra Pic #4).

Would appreciate your help to resolve this trading issue...
imageSierra Pic 3.png / V - Attached On 2020-04-22 19:02:24 UTC - Size: 47.11 KB - 196 views
imageSierra Pic 4.png / V - Attached On 2020-04-22 19:02:31 UTC - Size: 14.89 KB - 195 views
[2020-04-23 03:14:37]
Sierra Chart Engineering - Posts: 104368
First we have seen that error message.

Set Global Settings >> Data/Trade Service Settings >> Service Setting>> Allow Orders to Fill Outside Regular Trading Hours to false.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-23 03:15:10

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