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Date/Time: Tue, 14 May 2024 18:07:09 +0000



Web - Current Positions are not being displayed correctly

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[2020-04-21 16:50:56]
User261282 - Posts: 8
Attaching the screenshot of "Current Positions" window from the https://www.sierrachart.com/UserControlPanel.php?page=TradeAccountDataAndOrderEntry&Service=tt_order_routing.dtc.trading page

Meaning that I cannot adequately observe my current positions and control them from within the web interface.
image2020-04-21 17_47_43-Trade Account Data and Order Entry - Sie.png / V - Attached On 2020-04-21 16:50:47 UTC - Size: 12.7 KB - 194 views
[2020-04-21 17:54:44]
Sierra Chart Engineering - Posts: 104368
We are checking this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-04-21 18:04:06]
Sierra Chart - Max - Posts: 5609
This has been resolved. Please reload the page.
Sierra Chart Support
[2020-04-21 20:05:05]
User261282 - Posts: 8
Thank you. Could you also fix the "Average Price", and "Profit/Loss"? they are being displayed as 0's now.
[2020-04-21 23:52:00]
Sierra Chart Engineering - Posts: 104368
Those fields will always be 0. Refer to:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UnsupportedPositionAndAccountBalanceFields
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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