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Date/Time: Mon, 29 Apr 2024 00:25:27 +0000



Quote Board not updating properly in 2086

View Count: 554

[2020-04-18 19:18:38]
denarius - Posts: 16
I was using 2057 and had no problems. At request of broker I upgraded to 2086: Quote Boards are now not showing accurate highs, lows, volume, and daily range etc. Instead of showing that information from the start of the futures trading day (from 6 PM ET) regardless of time of day I start up Sierra Charts, the Quote Boards are now showing the data only from the moment I start up Sierra Charts so if I start up Sierra Charts at 7 AM ET, high/low/volume/daily range etc reflect only what happens from 7 AM ET onward and not from 6 PM ET - they are missing 13 hours of market activity. this never happened in any version from 2057 and earlier.
[2020-04-19 01:11:32]
Sierra Chart Engineering - Posts: 104368
You are using Transact.

Refer to this section here:
https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccessingMarketDepthDataAndDailySessionValues
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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