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Date/Time: Sun, 28 Apr 2024 23:37:28 +0000



No connection

View Count: 484

[2020-04-18 10:01:08]
User237199 - Posts: 3
I am trying login to my platform and this is the message I get:"Connection error message from service: CQG WebAPI Market data logon unsuccessful.Server message:Trade routing is not available now.Contact customer support for assistance."Is it a problem on my site or this is something to do with CQG?
[2020-04-18 10:56:31]
TeddyTornado - Posts: 6
same here
[2020-04-18 11:31:12]
esbarca - Posts: 1
I have the same issue.
[2020-04-18 11:51:05]
Sierra Chart Engineering - Posts: 104368
The CQG server is down. If you use this service, you can avoid this problem:
Sierra Chart / Trading Technologies Futures Order Routing Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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