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Date/Time: Mon, 29 Apr 2024 01:28:58 +0000



Live Data not showing

View Count: 491

[2020-04-17 13:35:42]
gregm - Posts: 4
Live data is not showing. Everyday there is a 10-15 min delay then the charts start
[2020-04-17 16:06:49]
John - SC Support - Posts: 31159
Read through the information here to understand how Real-Time data works with Sierra Chart:
Is Historical and Real-time Futures Data Included?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-04-17 16:27:55]
gregm - Posts: 4
Thanks. I have my charts set at SC Data-All Services {data} Is that the right one?

I have and pay for : Sierra Chart with Advanced Features (Service Package 5)

Do I need a funded account and pay them for real data for the real data to show up with no delay?
[2020-04-19 08:11:41]
Sierra Chart Engineering - Posts: 104368
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to:

Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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