Support Board
Date/Time: Fri, 19 Dec 2025 23:34:02 +0000
Message Log Sent - CL Back Adjustment Problem
View Count: 642
| [2020-04-17 13:00:03] |
| User907968 - Posts: 860 |
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Back adjustment for CL continuous contract is not working today, there are multiple error listed in the message log. Message log submitted at 0755 CST I am using v2086 in conjunction with Denali Data Feed |
| [2020-04-17 18:50:14] |
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This is what we see: http://www.sierrachart.com/image.php?Image=1587149266259.png These are the messages from your Message Log CLM20 [CBV] 15 Min #11 | Error while getting daily open price with date 2020-04-20 from file. F:\SierraChart_SCE\SierraChartInstance_4\Data\CLK20.dly. Error: No Data for read. End of file. | 2020-04-17 07:55:06.920
CLM20 [CBV] 15 Min #11 | Error while getting daily open price with date 2020-04-20 from file. F:\SierraChart_SCE\SierraChartInstance_4\Data\CLM20.dly. Error: No Data for read. End of file. | 2020-04-17 07:55:06.942 For an unknown reason it appears as those those files do not contain any data. Follow the instructions here and re-download data for the last two contract months: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data You just need to do this for the last two months only. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-17 18:51:02
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| [2020-04-17 19:30:56] |
| User907968 - Posts: 860 |
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Ok great, problem solved! I run a server instance feeding multiple other instances, is is possible that I caused this by manually rolling the contract earlier in the particular sub-instance? After your message, I checked the server instance and the data there was absolutely fine, the problem was isolated to one sub-instance. |
| [2020-04-18 12:04:10] |
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No that should not matter. It is not clear why the issue arose.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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