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Date/Time: Mon, 29 Apr 2024 02:30:58 +0000



Message Log Sent - CL Back Adjustment Problem

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[2020-04-17 13:00:03]
User907968 - Posts: 802
Back adjustment for CL continuous contract is not working today, there are multiple error listed in the message log.
Message log submitted at 0755 CST
I am using v2086 in conjunction with Denali Data Feed
[2020-04-17 18:50:14]
Sierra Chart Engineering - Posts: 104368
This is what we see:
http://www.sierrachart.com/image.php?Image=1587149266259.png

These are the messages from your Message Log
CLM20 [CBV] 15 Min #11 | Error while getting daily open price with date 2020-04-20 from file. F:\SierraChart_SCE\SierraChartInstance_4\Data\CLK20.dly. Error: No Data for read. End of file. | 2020-04-17 07:55:06.920
CLM20 [CBV] 15 Min #11 | Error while getting daily open price with date 2020-04-20 from file. F:\SierraChart_SCE\SierraChartInstance_4\Data\CLM20.dly. Error: No Data for read. End of file. | 2020-04-17 07:55:06.942

For an unknown reason it appears as those those files do not contain any data.

Follow the instructions here and re-download data for the last two contract months:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data

You just need to do this for the last two months only.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-17 18:51:02
[2020-04-17 19:30:56]
User907968 - Posts: 802
Ok great, problem solved!

I run a server instance feeding multiple other instances, is is possible that I caused this by manually rolling the contract earlier in the particular sub-instance?

After your message, I checked the server instance and the data there was absolutely fine, the problem was isolated to one sub-instance.
[2020-04-18 12:04:10]
Sierra Chart Engineering - Posts: 104368
No that should not matter. It is not clear why the issue arose.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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