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Date/Time: Sat, 05 Jul 2025 13:03:26 +0000



charts

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[2020-04-14 04:21:47]
User457885 - Posts: 3
Hello, thank you for helping me download trade pro charts onto sierra charts last friday,, but for some reason the charts are blank,, ? what could be the problem,,, joe
[2020-04-14 11:34:29]
Sierra Chart Engineering - Posts: 104368
Open a chart for the symbol ESM20. If there is a problem with that chart, follow the instructions below:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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