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Date/Time: Wed, 15 May 2024 14:12:01 +0000



Help with historical stock charts

View Count: 536

[2020-04-11 15:20:08]
rainbow47 - Posts: 68
Hi,

I am usung SC with Interactive Brokers and would like to see a historical chart for Royal Dutch Shell.

I am using "RDSA-STK-SMART/AEB-EUR as a ticker but receive the following error message: "Symbol Settings not found for current service). The chart is blank.

Not sure if it matters but I do not have a realtime subscription for this stock at IB.

So I am wondering if it is possble to see a historical chart for this stock?

Thanks
rainbow

PS: IB description page attached
imageCapture.JPG / V - Attached On 2020-04-11 15:19:35 UTC - Size: 164.58 KB - 191 views
[2020-04-17 13:02:36]
rainbow47 - Posts: 68
Any help on this?
[2020-04-17 20:52:55]
Sierra Chart Engineering - Posts: 104368
We are really not sure what the symbol should be. Could you follow the information here about contacting Interactive Brokers about this:
Interactive Brokers Symbols: Contacting Interactive Brokers Support for Symbol Specifications

Our only suggestion would be to try:
RDSA-STK-AEB-EUR


Or
RDSA-STK-SMART-EUR

It does look like the symbol in your post should work so we do not know what the problem is, but maybe it relates to not having the real-time data for that exchange.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-17 20:53:44

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