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Direct MessagesDate/Time: Tue, 30 Apr 2024 09:14:31 +0000
Real Time Data Not working
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| [2020-04-09 16:37:51] |
| User467676 - Posts: 7 |
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Hi, I have been off the site for a few days and when i went on today I do not have real time data. I have account with IB for the lower data fees and even re-logged into that. I dont think with the Denali exchange that i need to do that but tried anyway (if i dont please let me know). I have funds in the account so i have no idea what changed. Just using ESM20. Please let me know what i need to do to get real time data working again. Dead in the water until then. Thanks. Scott Haugh |
| [2020-04-09 17:38:27] |
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I have account with IB for the lower data fees and even re-logged into that. Yes this is what you need to do, but still we do not see an indication that this occurred. Make sure you are connecting to your live Interactive Brokers account.First thing we want you to do is to update to the latest version: Software Download: Fast Update After the update, follow the instructions here : Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-09 17:38:44
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