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Date/Time: Sun, 28 Apr 2024 22:49:44 +0000



Data feed issue

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[2020-04-01 14:42:38]
User495734 - Posts: 22
hi,

My charts are lagging heavily, and the timer keeps freezing. as u can see i have the clock study open, and the timing does not coincide with the timer on the top right hand in the photo. I have checked my PC and it is either a sierra chart issue or with the data feed. Am currently using the denali feed which i have activated. please assist
imagedata issue.PNG / V - Attached On 2020-04-01 14:41:16 UTC - Size: 5.07 KB - 203 views
[2020-04-01 16:30:45]
Sierra Chart Engineering - Posts: 104368
Is your computer's clock set correctly? The timer is not going to continuously update unless it is set to. Refer to this Input setting:
Countdown Timer

Also refer to:
Prices / Data Falling Behind
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2020-04-01 16:31:32
[2020-04-06 13:38:13]
User495734 - Posts: 22
the clock setting is fine, the feed seems to be lagging, sometimes with a 2-3 second delay sometimes with a 5-6 second delay. the price just freezes for those seconds.
[2020-04-06 18:39:56]
Sierra Chart Engineering - Posts: 104368
This is not unusual because the market is not always continuously trading.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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