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Date/Time: Fri, 19 Aug 2022 17:01:21 +0000



Error when trying to trade Service Order ID None?

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[2014-01-11 12:47:27]
slipperfoot - Posts: 11
I dont know why, i configured mtgox and created an api key with the correct privileges for sierrachart. After configuring sierrachart everything seems smooth, i enable trading, turn off simulated trading, put in a buy limit order and get the following error. First time using the Trading DOM. Thought i did everything correctly but guess i didnt. Just a small hurdle i presume. Any help is appreciated guys.

Im getting the error
Trade Order Error - MtGox order update (Rejected) - Chosen API not found. Internal Order ID: 5. Service Order ID: (none). Symbol: BTCusd

Edit, if this is a Mt Gox issue, is it possible to explore a macro type of alternative or will that be to sloppy?

Thanks
Date Time Of Last Edit: 2014-01-11 19:49:31
[2014-01-11 23:35:26]
Sierra Chart Engineering - Posts: 104221
Could you confirm if you have set the API Key and API Secret in File >> Data/Trade Service Settings window?

Could you also let us know what the Order Quantity was? Currently 1.0000 BTC is specified as 10000 in Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-12 08:19:25
[2014-01-11 23:36:29]
Sierra Chart Engineering - Posts: 104221
What we are planning to do is add support for:
https://www.bitfinex.com/pages/api

We have contacted them, but they are not particularly communicative with us.

We want to develop quality interface to that particular exchange. Not something substandard.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-11 23:36:51
[2014-01-12 03:54:15]
slipperfoot - Posts: 11
Yes Api Key and secret key are plugged in, also the proper privileges have been set for the api. I specified order quantity to '1' instead of the '10000' or '1.0000'. Should it be working ATM? Or is it really a Mt Gox issue??

I am familiar with bitfinex and am quite fond of their platform, more so then any other exchange. I respect Bitfinex for being one of the more versatile exchanges. But my second question would be; When and if sierra stops supporting Mtgox trading, will you guys still support the data feed for mt gox?

Thanks SC Pros!
Date Time Of Last Edit: 2014-01-12 03:57:29
[2014-01-12 08:21:13]
Sierra Chart Engineering - Posts: 104221
A quantity of 1 is going to get rejected from MTGox. It is too small. This error:
Chosen API not found. comes from MTGox.

We will continue to support the MTGox data feed. And as we understand you can trade MTGox through Bitfinex . Contact them and let them know that you would like to see Sierra Chart work with their exchange.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-12 08:21:29

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