Login Page - Create Account

Support Board


Date/Time: Thu, 18 Apr 2024 14:46:48 +0000



TRADE>Account Balances Window

View Count: 509

[2020-03-24 20:10:50]
User769498 - Posts: 3
My account is brand new and I am using Denali with SC Order routing. When I look at the account balances window, it is wrong. It is not $0, but it is very wrong.

Is there something I can do to make this accurate? The FCM is AMP.

Thanks!
[2020-03-24 21:22:39]
Sierra Chart Engineering - Posts: 104368
Information about this is explained in this section here:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UnsupportedPositionAndAccountBalanceFields
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account