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Direct MessagesDate/Time: Wed, 24 Apr 2024 10:40:50 +0000
8 min data gap after opening Sierrachart
View Count: 453
| [2020-03-24 20:09:49] |
| User671188 - Posts: 3 |
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Hi Sierrachart support, For the last three days I got this issue. Every time I open Sierrachart for the first time I am missing de last 10 minutes or so of price and volume data. It does not matter which future. For CLK0-NYMEX I am missing data from 8:52:27 till 09:02:15. Same for ESM0-CME. I am using the Rithmic datafeed. I updated the data with reloading the intraday charts. But now it has a gap at the time in the chart when I updated the intraday chart. Can you check why this is happening? Cheers Peter Date Time Of Last Edit: 2020-03-24 20:17:53
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| [2020-03-24 20:49:21] |
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We see you are using Rithmic. We have discontinued all support for Rithmic: Technical Help for Rithmic is Now Discontinued as of December 1, 2019. We recommend using this replacement service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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