Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sat, 20 Apr 2024 03:42:05 +0000
error oders
View Count: 522
| [2020-03-23 22:34:42] |
| Chap - Posts: 39 |
|
hi. Please your help with these 2 situations: 1. Im using a demo Account created in sierra. my data conecction is Denali Exchange Data Feed, the size of the account is USD100.000, I cannot put OCO orders, these erros appear Trading Evaluator order update (Order reject). Info: Trade Order Error - Insufficient account balance to meet margin for order. Margin needed: 56000.00 USD. Percentage: 100. Multiplier: 10. Text: Parent order. Internal Order ID: 356. Service Order ID: 304310. Symbol: CLK20. Account: 830330 | 2020-03-23 17:24:19.081 * Trading Evaluator order update (Order reject). Info: Trade Order Error - Insufficient account balance to meet margin for order. Margin needed: 12000.00 USD. Percentage: 100. Multiplier: 1. Text: Parent order. Internal Order ID: 359. Service Order ID: 304315. Symbol: ESH20. Account: 830330 | 2020-03-23 17:26:38.498 * 2. in the trade menu, I cannot enable trade simulation mode on, I seleted with the mouse this option, but nothing happen, it remains unenable . Thanks for your help |
| [2020-03-24 00:17:33] |
| Chap - Posts: 39 |
|
I forgot, the conection with the problem is Trading Evaluator. If i connect to interactive brokers I can use Trade simulation on mode,and I can put orders in SIM account |
| [2020-03-24 04:31:59] |
| |
|
We are going to reduce the margin requirement by 50% for that simulated account. This is now done. So you should be able to get the orders submitted now. You also have the ability to add additional funds to the account. We are preparing documentation for how this is done. It will be located here: Simulated Futures Trading Service: Account Balance Adjustments (Pending updates) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-24 04:32:07
|
| [2020-03-24 12:16:55] |
| Chap - Posts: 39 |
|
Hello, the problem remains unsolved, the account has a Balance of USD 200,000 These are the rrors 1.Trading Evaluator order update (Order reject). Info: Trade Order Error - Insufficient account balance to meet margin for order. Margin needed: 6000.00 USD. Percentage: 50. Multiplier: 1. Text: Parent order. Internal Order ID: 384. Service Order ID: 304427. Symbol: ESH20. Account: 830330 | 2020-03-24 07:08:52.057 * additionaly, i cannot ebnable Trade Simulation Mode. This is the error: Service client does not support enabling Trade Simulation Mode. | 2020-03-24 07:13:52.983 thanks for your help |
| [2020-03-24 23:54:30] |
| |
|
Your account balance is 4648USD and this is the reason for the problem. To increase the account balance follow the instructions here: Simulated Futures Trading Service: Account Balance Adjustments Regarding Trade Simulation Mode, refer to: Simulated Futures Trading Service: Using Internal Sierra Chart Trade Simulation Mode Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-26 15:36:02] |
| Chap - Posts: 39 |
|
thanks, everthing is ok now.
|
To post a message in this thread, you need to log in with your Sierra Chart account: