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Date/Time: Fri, 19 Apr 2024 16:00:52 +0000



Chart replay feature keeps freezing

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[2020-03-21 14:10:49]
ajk170799 - Posts: 3
Hello,

i have had this issue come up within the last two or so days where every time i try to replay the chart in standard mode, and no matter what speed i use, the program will freeze on me and not respond. it does this exactly twice before resuming and it does so very consistently.


Please help
thanks,
AJ
[2020-03-22 01:08:59]
Sierra Chart Engineering - Posts: 104368
Set the Replay Mode to Standard:
https://www.sierrachart.com/index.php?page=doc/ReplayChart.html#ReplayMode (We see you said that you did this)

Using Calculate at Every Tick/Trade, in this high market activity time can cause freezing.

And refer to help topic 30:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

At the bottom of the page there is a helpful video which you should start with.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-22 01:10:13
[2020-03-22 16:53:15]
ajk170799 - Posts: 3
the video is unavailable
[2020-03-23 01:40:51]
Sierra Chart Engineering - Posts: 104368
Here is the video link:
https://www.sierrachart.com/Videos/Improving_Sierra_Chart_Performance.mp4
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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