Support Board
Date/Time: Fri, 19 Apr 2024 16:00:52 +0000
Chart replay feature keeps freezing
View Count: 644
[2020-03-21 14:10:49] |
ajk170799 - Posts: 3 |
Hello, i have had this issue come up within the last two or so days where every time i try to replay the chart in standard mode, and no matter what speed i use, the program will freeze on me and not respond. it does this exactly twice before resuming and it does so very consistently. Please help thanks, AJ |
[2020-03-22 01:08:59] |
Sierra Chart Engineering - Posts: 104368 |
Set the Replay Mode to Standard: https://www.sierrachart.com/index.php?page=doc/ReplayChart.html#ReplayMode (We see you said that you did this) Using Calculate at Every Tick/Trade, in this high market activity time can cause freezing. And refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often At the bottom of the page there is a helpful video which you should start with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-22 01:10:13
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[2020-03-22 16:53:15] |
ajk170799 - Posts: 3 |
the video is unavailable
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[2020-03-23 01:40:51] |
Sierra Chart Engineering - Posts: 104368 |
Here is the video link: https://www.sierrachart.com/Videos/Improving_Sierra_Chart_Performance.mp4 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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