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Date/Time: Sat, 27 Apr 2024 00:02:03 +0000



auto re-center stopped for trading DOM

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[2020-03-19 11:54:48]
FLfutures - Posts: 11
Can neither re-center, and visible price bars are NOT close to last price; unable to page/scroll down to last price. Only use Sierra trading DOM for MES futures.
[2020-03-19 17:04:28]
Sierra Chart Engineering - Posts: 104368
First thing to do is to Reset the scales. Refer to the following:
Chart Scale and Scale Adjusting: Resetting the Scale

If this does not solve it, then please attach a screen shot so we can get a better understanding of what the problem may be. Follow these instructions for a screenshot:
https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage

You mention price bars but then you say that you are only using a trading DOM. We are not understanding how you would see price bars.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-19 17:05:03
[2020-03-19 17:17:05]
FLfutures - Posts: 11
Maybe I was not clear.
--No problem with chart itself;
--The issue is with the trading DOM, which I only use for MES futures contract.

Until today, not only did the trading DOM center automatically, but if I clicked in middle, it would also re-center.

I should have mentioned I use IB, as I notice Sierra seems to have some routing issues with IB, although I have not had a problem in the probably 10 years I've used that combination.

Sorry, not worth my effort to take a screen shot, but just picture a trading DOM, with prices from several hours earlier; not updating; not centering.

I can keep Sierra charts (currently use a computer with 9 LED screens,) & use IB Book Trader (= Sierra trading DOM, but still works properly.)

Hopefully you could figure how what changed today with Sierra DOM.

Thanks.

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