Support Board
Date/Time: Wed, 08 May 2024 02:06:26 +0000
Once again data not working
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[2020-03-18 16:34:43] |
User865492 - Posts: 19 |
once again I am having the same issue as I did yesterday. I tried the remedies as posted previously but to no avail. this is becoming annoying, is there anyway to repair this permanently. thanks hector |
sierra error.PNG / V - Attached On 2020-03-18 16:34:31 UTC - Size: 90.81 KB - 209 views |
[2020-03-18 17:20:42] |
Sierra Chart Engineering - Posts: 104368 |
This is not a data feed issue at all. This is an issue based upon what you are doing in Sierra Chart, where there is a freezing condition. Are you running any custom studies? We have prepared this video about this kind of problem: https://www.sierrachart.com/Videos/Improving_Sierra_Chart_Performance.mp4 Once again this is not a data feed issue. It is in relation to your Sierra Chart configuration in regards to charts and studies and other things. Also refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart The first thing that we want you to do is to close your existing Chartbook, and start with a new one. There is something about the configuration and studies you are using which is causing a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-18 17:26:18
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[2020-03-18 17:50:19] |
Sierra Chart Engineering - Posts: 104368 |
Also refer to this section: Overview of Trading: Sierra Chart Configuration for Most Low Response Time Trading And be sure to refer to our post above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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