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Direct MessagesDate/Time: Mon, 06 May 2024 06:39:21 +0000
Candlesticks not displaying correctly
View Count: 546
| [2020-03-17 13:49:44] |
| User447469 - Posts: 2 |
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Several charts are displaying candlesticks incorrectly. The appear to be overlaying each other. I deleted the .scid files and reloaded without success. What can I do next? http://www.sierrachart.com/image.php?Image=1584452946504.png http://www.sierrachart.com/image.php?Image=1584452921493.png |
| [2020-03-17 19:30:13] |
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This does not make sense. No one ever brings up an issue like this with bars based upon a fixed amount of time. There might be an unusual circumstance involving the Renko bars causing this, but you also see it on 5 minute bars. We see you are using Rithmic and we have discontinued all support for Rithmic. It may be due to some problem with the Rithmic data. But we are not sure what that would be. We recommend you use the Denali Exchange Data Feed: Denali Exchange Data Feed And after activating that data feed fully re-download the data in the chart: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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