Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sun, 05 May 2024 15:31:57 +0000
Problem with Futures Data
View Count: 449
| [2020-03-16 17:49:47] |
| User1990 - Posts: 48 |
|
Hello, I am having problems receiving real time futures data for all my futures symbols (CLJ20, GCJ20, ESM20). The problem has existed for quite a few days. I have the Denali Exchange package and my account still seems to be rightly charged so I am not sure what's causing the inaction. If you can help me take a look that'd be greatly appreciated. Thank you. Best Regards, Elaine Date Time Of Last Edit: 2020-03-16 18:15:36
|
| [2020-03-16 18:17:35] |
| |
|
We see the post was deleted but be sure to update to the latest version of Sierra Chart. Instructions: Software Download: Fast Update This is important to take advantage of this improvement: Good News: Easier Funded Trading Account Verification Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-16 18:19:31] |
| User1990 - Posts: 48 |
|
I deleted the post because I have managed to find the source of the problem. Thank you very much! Best regards, Elaine |
To post a message in this thread, you need to log in with your Sierra Chart account: