Support Board
Date/Time: Thu, 02 May 2024 14:40:41 +0000
Market Depth only 2 levels on DOM
View Count: 639
[2020-03-16 09:19:57] |
Bruce - Posts: 46 |
for Crude Oil.
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[2020-03-16 09:41:37] |
Sierra Chart Engineering - Posts: 104368 |
We see you are using Transact. Due to the issues with the Transact data feed market depth data is not being currently provided.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-16 09:41:48
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[2020-03-17 00:31:44] |
User940772 - Posts: 72 |
I have been away for the past three weeks and only just got back today. Consequently I did not know there was another data issue with Transact. Could you tell me what their issue is this time around or at least point me in the direction where I can get some honest answers. You never get them from them. Thanks |
[2020-03-17 04:50:49] |
Sierra Chart Engineering - Posts: 104368 |
Well we have reports of the data feed lagging and stopping from Transact. For an alternative, please look at this service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-17 04:51:04
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[2020-03-17 18:46:02] |
User90125 - Posts: 715 |
But is this supported for Transact?
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[2020-03-17 18:47:29] |
Sierra Chart Engineering - Posts: 104368 |
No.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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