Support Board
Date/Time: Mon, 03 Nov 2025 13:37:41 +0000
Can't access Eurex
View Count: 608
| [2020-03-05 16:14:50] |
| Mark Sear - Posts: 43 |
|
Hi, Further to my last post I think I now the Denali feed running as my data on CME is up to date; is it possible for you to check whether that is the case please? However, when I'm looking at the Dax on Eurex FDXM it is delayed by 1 hour. From the documentation I thought I would still get this feed via the SC feed, is there something else that needs to be done? Thank you |
| [2020-03-05 17:14:03] |
| John - SC Support - Posts: 42699 |
|
Everything appears to be setup correctly. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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