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Date/Time: Tue, 30 Apr 2024 03:39:37 +0000



GC Gold and CL oil is leaving behind orders on the charts

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[2020-03-05 14:13:44]
User357195 - Posts: 118
This morning I got long GC Gold and it traded up a few ticks, I went to Breakeven and then GC came back to my breakeven order and while I see that the order filled at the correct price when I look at my Rithmic info, the orders for breakeven and my target were left on both the GC Dom and the chart I was trading off. SC charts and Dom did the same thing on a CL trade also. This happened on two different computers. GC was on one and CL on another.

Why is this happening?
[2020-03-05 17:58:28]
Sierra Chart Engineering - Posts: 104368
We see you are using Rithmic. Are you using Rithmic for simulated or live trading?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-03-05 19:43:37]
User357195 - Posts: 118
I am a One Up Trader. I use Sierra Charts and a Rithmic feed. It was live trading that I am referring to above.
I only log into my RTrader to verify the trade(s) that I did and to verify that I do not have any open orders. It was on the Sierra Chart that I saw the orders left behind. I had to click on cancel all for them to disappear. I saw this in both the CL and GC and on two separate computers.

Hope that helps. Let me know if I can send you additional info that may help you .
[2020-03-06 15:06:37]
User357195 - Posts: 118
I don't know what you changed with that SC update that happened last night when I logged in but it fixed the issue I was seeing yesterday. I traded GC and NQ this morning and there were no order left behind when the trade was over.

Thanks again.

SC charts are the best, in my opinion.
Date Time Of Last Edit: 2020-03-06 15:07:42
[2020-03-07 02:22:50]
Sierra Chart Engineering - Posts: 104368
As we have indicated on this Support Board ( At the top) we have discontinued support for Rithmic so this is not anything we would be looking into.

I don't know what you changed with that SC update that happened last night when I logged in but it fixed the issue I was seeing yesterday.
We did not change anything. We have discontinued support for Rithmic and no further development is done. Please keep this in mind. In our opinion you should not use Rithmic if you can avoid it.

SC charts are the best, in my opinion.
Thank you and we want do always do our best for the users and this is why we do not recommend Rithmic. For live trading this is what we recommend:
Sierra Chart / Trading Technologies Futures Order Routing Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-07 02:25:54

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