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Date/Time: Thu, 02 May 2024 07:32:08 +0000



A 1 min, Ladder, and a 8 Range NQ chart are really slow to load upon starting up SC

View Count: 766

[2020-03-05 01:25:01]
User357195 - Posts: 118
SC:
Why does it take about 10 minutes to load a Chartbook with a 1 min NQ, a NQ ladder, and a 8 Range NQ chart with a very few studies on it?

It used to load within a minute and now it takes almost 10 minutes to load. The charts are only for 7 days prior.

Once it loads, it streams fine.

Running it on a 100 mbps Cable connection and a dual core processor with 12 GB of Ram.

I sent you a copy of the message log.
[2020-03-05 08:03:11]
Sierra Chart Engineering - Posts: 104368
Refer to this help topic:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

It sounds like a system issue to us.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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