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Date/Time: Thu, 02 May 2024 00:48:06 +0000



Duplicate Order fill issue

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[2020-03-04 15:23:26]
User635814 - Posts: 1
Yesterday Sierra Chart seems to have duplicated each of the 3 orders I put on yesterday. At approx 2 pm CT I left my computer and left the program running and then after I returned to check the charts after the close, it had duplicated the order fills. I am not sure why this is happening.
Since all three were a loss, and in reviewing the activity log this appeared to have put my account down double of what I thought I had lost for the day. i did check my AMP acct Daily report and thankfully that is correct.
to note - I am on Sierra Charts version 2048.

Thanks in advance for your help with this issue.
[2020-03-05 06:10:53]
Sierra Chart Engineering - Posts: 104368
Refer to this thread about this:
Duplicate Order Fill Issue
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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