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Date/Time: Tue, 25 Feb 2020 09:41:49 +0000



[Sticky] - Duplicate Order Fill Issue

[2020-02-11 19:33:13]
Sierra Chart Engineering - Posts: 81452 | Ending Date: 2020-06-09
The trade Activity Log in the last month, has had several performance improvements made.

One issue we are hearing about and noticing at times since these changes, are duplicate fills added to the log.

This is the result of when order fills are downloaded from the server and they already exist in the log, those fills are getting added to log rather than just ignored because they already exist.

We are not sure why this is happening. We are going to make a change today and add some additional logging to be able to isolate the problem.

Duplicate order fills are easily removed just by selecting them and selecting Edit >> Delete Trade Activity Entry
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-02-11 19:33:48
[2020-02-13 19:35:13]
Sierra Chart Engineering - Posts: 81452 | Ending Date: 2020-06-09
Regarding the duplicate order fill issue, if you have this problem update to prerelease 2049. Instructions:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate

If you encounter the issue let us know. We will then need to get the Message Log.

We also realize all users, when they are running 2048 or higher, it is necessary to convert the trade activity log format. This is necessary to support proper delete trade activity operations and to optimize queries.

To do this:
Select File >> Disconnect.

Select Global Settings >> Convert Trade Activity Format.

When it is complete you will see a line like this in the Window >> Message Log:
+ RegenerateTradeActivityFilesWithoutTradeAccount: RecordsReadCount = 292150, RecordsWrittenCount = 292153 | 2020-02-15 22:28:34.744

It is ok if the records written is higher. But it should not be less.


Select File >> Connect to Data Feed.

This only needs to be done once.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-02-15 22:40:28

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