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Direct MessagesDate/Time: Fri, 19 Apr 2024 00:37:10 +0000
Post From: Duplicate Order Fill Issue
| [2020-02-11 19:33:13] |
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The Trade >> Trade Activity Log in the last month, has had several performance improvements made. One issue we have had a small number reports of, are duplicate order fills added to the Trade Activity Log. This is the result of when order fills are downloaded from the server and they already exist in the log, those fills are getting added to log rather than just ignored because they already exist. We are not sure why this is happening. We are going to make a change today and add some additional logging to be able to isolate the problem. Duplicate order fills are easily removed just by going to the Trade >> Trade Activity Log. On the Trade Activity tab, select them and then select Edit >> Delete Trade Activity Entry. One potential reason this could occur with the Sierra Chart order routing service is we started using a different unique identifier from TT for order fills. And there could have been a point in time for some fills where there was an inconsistency with the use of this identifier between the different order routing servers since software updates on those servers is not all done at the same time. So there could have been a short period of time where you may have experienced duplicate fills received. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-05 06:15:05
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