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Date/Time: Sat, 04 May 2024 04:35:31 +0000



new password

View Count: 469

[2020-03-03 22:53:12]
scotte721 - Posts: 8
Hi I have a new password from amp and cant log in.

Reading Internal Order ID file. | 2020-03-03 14:50:20.401
Reading Trade Orders file. | 2020-03-03 14:50:20.557
Reading Trade Positions file. | 2020-03-03 14:50:20.558
Reading Account Balance file. | 2020-03-03 14:50:20.559
UDPListener (1404). Port 22904 | Listening on UDP port 22904. | 2020-03-03 14:50:20.587
Software version: 2040 64-bit | 2020-03-03 14:50:20.587
Enabled for: Sierra Chart Historical Data Service. | 2020-03-03 14:50:20.587
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-03-03 14:50:20.587
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-03-03 14:50:20.587
Current selected Data/Trading service: Rithmic Trading | 2020-03-03 14:50:20.588
Custom symbol settings values: disabled | 2020-03-03 14:50:20.588
Chart Update Interval: 500 | 2020-03-03 14:50:20.588
Intraday Data Storage Time Unit: 0 | 2020-03-03 14:50:20.588
Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-03-03 14:50:20.588
2020-03-03 14:50:20 Local computer time | 2020-03-03 14:50:20.588
2020-03-03 22:50:20 Local computer time in UTC | 2020-03-03 14:50:20.588
2020-03-03 14:50:20 Local computer time in SC Time Zone | 2020-03-03 14:50:20.588
2020-03-03 22:50:18 Server time in UTC | 2020-03-03 14:50:20.588
Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-03-03 14:50:20.588
Program path: C:\SierraChart\ | 2020-03-03 14:50:20.588
Data Files path: C:\SierraChart\Data\ | 2020-03-03 14:50:20.588
OS Version Number: 10.0 | 2020-03-03 14:50:20.588
Locale Setting: C | 2020-03-03 14:50:20.588
DLLs: EndedAuction_64.dll, JoboPinch_64.dll, LinearRegressionLocation_64.dll, PeriodLetterDrawing_64.dll, PrevReferences_64.dll, PriceTickDivergence_64.dll, ProfilePeriods_64.dll, ProfileValue_64.dll, ThirtyMinOpenHighlight_64.dll, UserContributedStudies_64.dll, VolumeComparison_64.dll, VolumeTickerComparison_64.dll, WeeklyPivot_64.dll | 2020-03-03 14:50:20.588

Created the DTC Protocol server. | 2020-03-03 14:50:20.622
DTC Protocol Server listening on port 11099. | 2020-03-03 14:50:20.624
Created the DTC Protocol historical data server. | 2020-03-03 14:50:20.624
HD Server Manager | Listening on port 11098 | 2020-03-03 14:50:20.626
Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2020-03-03 14:50:20.626
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-03-03 14:50:20.696
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-03-03 14:50:20.881
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-03-03 14:50:20.881
Received 5 login tokens. | 2020-03-03 14:50:21.270
Symbol settings MD5 received. Request ID: 1. | 2020-03-03 14:50:21.562
Symbol settings are up-to-date for rithmic.trading. | 2020-03-03 14:50:21.562

Rithmic Trading | Port for executable: 58483 | 2020-03-03 14:50:27.956
Listening socket (1072). Port 58483 | Closed. | 2020-03-03 14:50:27.956
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-03-03 14:50:27.957
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:58483. Current folder: C:\SierraChart\Rim | 2020-03-03 14:50:27.982
Rithmic Trading | Bridge process is running. | 2020-03-03 14:50:29.983
Rithmic Trading | Connecting to the server 127.0.0.1. Port 58483 | 2020-03-03 14:50:29.983
DTC Client socket (1) | Creating socket. | 2020-03-03 14:50:29.984
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-03-03 14:50:29.984
Rithmic Trading | Connected to server. | 2020-03-03 14:50:29.985
Rithmic Trading | Starting socket receive thread. | 2020-03-03 14:50:29.985
Rithmic Trading | Sending encoding request to server: Binary VLS | 2020-03-03 14:50:29.986
Rithmic Trading | Setting DTC encoding to Binary VLS | 2020-03-03 14:50:29.987
Rithmic Trading | Sending logon request message. | 2020-03-03 14:50:29.987
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2020-03-03 14:50:29.988
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2020-03-03 14:50:29.990
Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2020-03-03 14:50:29.990
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2020-03-03 14:50:30.729
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2020-03-03 14:50:30.804
Rithmic Trading | Received logon response. | 2020-03-03 14:50:30.805
Rithmic Trading | Server Name: DTC Bridge. | 2020-03-03 14:50:30.805
Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2020-03-03 14:50:30.805
Rithmic Trading | Logon error received from server | 2020-03-03 14:50:30.805
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-03-03 14:50:30.805
Select 'File >> Disconnect' to prevent further connection attempts. | 2020-03-03 14:50:30.805
DTC Client socket (1) | CloseSocket call. | 2020-03-03 14:50:30.855
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-03-03 14:50:30.855
Rithmic Trading | Disconnected. | 2020-03-03 14:50:30.856
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-03-03 14:50:30.856
File >> Disconnect selected. | 2020-03-03 14:50:32.006
DTC Client socket (0) | CloseSocket call. | 2020-03-03 14:50:32.006
Rithmic Trading | Disconnected. | 2020-03-03 14:50:32.006
DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-03-03 14:50:33.034 *
DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-03-03 14:50:33.034
DTC Client socket (1) | Closed. | 2020-03-03 14:50:33.034
[2020-03-04 11:12:53]
Sierra Chart Engineering - Posts: 104368
Sierra Chart has discontinued technical support for Rithmic. We recommend using this service:
Sierra Chart / Trading Technologies Futures Order Routing Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-04 11:13:00

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