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Date/Time: Fri, 03 May 2024 08:03:53 +0000



Just moved to new PC, do not see TD Ameritrade

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[2020-03-02 16:35:43]
User802127 - Posts: 6
I just moved to a new PC, I followed all of these steps: https://www.sierrachart.com/index.php?page=doc/helpdetails15.html. I am trying to connect to TD Ameritrade as part of the monthly refresh process to get RT data. I do not see it as a choice on the dropdown on Global Settings >> Data/Trade Service Settings on the new PC. It is still there on my old PC. How do I access it on the new PC?
[2020-03-02 18:44:01]
Sierra Chart Engineering - Posts: 104368
TD Ameritrade support has been discontinued. If you need to authorize the CME data on the Denali exchange data feed, then use this new method here:
Easy Solution to CME Funded Trading Account Requirement

But we do see that you are authorized for the CME data until March 31 so you are fine for the moment. If you are not receiving the real-time data now, then restart Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-02 18:44:23

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