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Date/Time: Fri, 03 May 2024 12:25:26 +0000



connection limit exceeded

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[2020-03-02 15:21:59]
jesslinn - Posts: 108
Today, I am getting the following error even though I am starting a new copy of SC on the same machine and my account control panel is showing 1 connection out of 2.

SC Data - All Services | Logon error received from server: Connection limit exceeded. | 2020-03-02 07:30:56.375

I have one production instance (2036) running directly to IB and SC Data. I have another instance (2057) running that is intended as a DTC server. Both these are running on the same machine and are workingfine. Today, whenever I start an instance (2057) on the same machine that connects to the DTC server, I get the connection limit error. This setup normally works fine.

Any suggestions on what to try?
[2020-03-02 15:54:48]
jesslinn - Posts: 108
I tried to restart everything and now only one will work at a time from the same machine. If I start the live trading instance (2036) running standalone, and then start the DTC server instance, the latter gives the connection limit error.
[2020-03-02 17:18:15]
jesslinn - Posts: 108
https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices

shows that my second connection was disconnected on 2/29. I did not do this. The Account Control Panel still shows that I have two connections.

When I attempt to "Reactivate Connection" it says that my type of account can only have one realtime-connection.

I have never seen this message before. I thought it might have to do with not logging in to a live account on the development connection for too long, but I tried that and it had no effect.
[2020-03-02 17:21:14]
Sierra Chart Engineering - Posts: 104368
Refer to:
Notice: Sierra Chart/Barchart Exchange Data Feed

You can share data on the same computer using the method here:
Using DTC Server for Data and Trading in Another Sierra Chart Instance

Also refer to:
https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#AccessingMarketDataFromOtherInstancesOfSierra%20Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-02 18:09:04
[2020-03-02 18:08:13]
Sierra Chart Engineering - Posts: 104368
Refer to the post above.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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