Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 13:54:32 +0000



Study Colleciton Control Bar Button Problem

View Count: 506

[2020-03-02 11:01:29]
BlakJak - Posts: 108
I am running v2057.

Trying to add a Control Bar button for a Study Collection that I have saved. I move the SC1 command over to my Control Bar buttons and then click "Customize" and my Sierra Chart program hangs.

Tried multiple time but cannot get it to not hang. Is this a bug?
[2020-03-02 18:14:51]
Sierra Chart Engineering - Posts: 104368
The problem is most likely what is described here:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.40 - Dialog Windows Do Not Display

When you see this condition press the Escape key. Does that get out of the "hang" condition?

This is a bug on the Microsoft side. It is a problem with Microsoft trash dialog windows. They are garbage. We are working to replace those in the coming months.

But we have a workaround and we will implement this in the next release for the affected dialog.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-03-03 03:39:11]
BlakJak - Posts: 108
I confirm that with a reboot this has resolved the problem (ESC key did not work in my case).
[2020-03-03 07:31:22]
Sierra Chart Engineering - Posts: 104368
Problem is resolved in version 2059.

And we also now found a way to center the dialogs. We were not aware there was an MFC function for this. We thought we had to develop one ourselves and were afraid we would have trouble with multiple monitor configurations and mis-center it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-03 07:31:52

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account