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Direct MessagesDate/Time: Fri, 03 May 2024 09:53:12 +0000
Your Sierra Chart account type only allows 1 real-time connection
View Count: 593
| [2020-03-02 00:16:44] |
| caligola - Posts: 116 |
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I'm not able to a activate a second real-time connection with SC Datafeed (20$/month) I get this error Your Sierra Chart account type only allows 1 real-time connection All the other months it used to automatically renew Can you check on this? |
| [2020-03-02 00:28:19] |
| User390455 - Posts: 56 |
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Check this (New Bartchart Policy): Notice: Sierra Chart/Barchart Exchange Data Feed |
| [2020-03-02 00:34:50] |
| caligola - Posts: 116 |
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thank you I have the Sierra Chart Exchange Data Feed with the Eurex and the CME activated, I need a solution for both of them |
| [2020-03-02 00:52:04] |
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Refer to: Notice: Sierra Chart/Barchart Exchange Data Feed We do not have a solution for EUREX now unless you want to pay the exchange fee twice. And it will take some time for us to implement that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-02 09:38:57] |
| caligola - Posts: 116 |
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this is a huge setback, we had a zero days notice for a setup that worked for 10 months ok, tell me how I can pay twice for the EUREX |
| [2020-03-02 10:20:56] |
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We have to do some programming to support this. Maybe we can have it done at the end of the day today or tomorrow. We do apologize for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-02 10:21:13
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