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Date/Time: Tue, 07 May 2024 04:14:37 +0000



intraday chart not loading all

View Count: 562

[2020-02-27 06:52:51]
arruga - Posts: 249
I got an SPY chart that loads fine when historical, but an intraday, it doesn't load all the data
Delete/download doesn't do the trick

what might be causing this?

as and added question... the upload chart feature is not working.... clicking on the option just dies there, doesn't do anything. so I can't send a link to chart here.. what could be causing this?
[2020-02-27 18:47:25]
Sierra Chart Engineering - Posts: 104368
We do not provide support for Interactive Brokers market data. SPY is part of the US Equities exchange.

Activate that exchange here to access data for that symbol. You can do that here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures

In regards to uploading chart images, update to the current version:
Software Download: Fast Update

You should be getting an error in the Window >> Message Log about a failure to upload chart images:
Message Log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-27 18:48:07

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