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Direct MessagesDate/Time: Mon, 06 May 2024 13:28:54 +0000
GER 30CFD`S / Transaction Log
View Count: 695
| [2020-02-26 10:47:23] |
| Antonino De Rosa - Posts: 47 |
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Dear SC support, i`ve found the GER30 CFD in SC under Symbols. It`s possible to trade it with my account and how i can adjust the leverage ? Hope that you will find out soon a solution to trade the Eurex Exchanges especially the FDAX Mini for me. Furthermore I don`t understand the Transaction Log file. Yesterday I traded all the time with two contracts and the Price but the Price for each Transaction is different. Could you explain why ? The other thing is, that there are a lot of Errors or informations in the log file which i don`t undestand. Could you check please. Many thanks. Best regards Antonino |
| [2020-02-26 12:35:13] |
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You can trade the EUREX right now. The symbols are in File >> Find Symbol >> Futures-EUREX. Who is your broker? You will require market data for EUREX and that is available through this data feed: Sierra Chart Exchange Data Feed Let us know if you want real-time EUREX data and we can proceed to set you up with that. Furthermore I don`t understand the Transaction Log file. Yesterday I traded all the time with two contracts and the Price but the Price for each Transaction is different. Could you explain why ?
We are not understanding what you are referring to specifically.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-26 12:51:24] |
| Antonino De Rosa - Posts: 47 |
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You can trade the EUREX right now. The symbols are in File >> Find Symbol >> Futures-EUREX. Who is your broker? My broker is AMP, i found the Symbols now for Eurex. Its possible to have Realtime Exchange Datasfor Eurex with my SC Order Routing / Data Connection ? Furthermore I don`t understand the Transaction Log file. Yesterday I traded all the time with two contracts and the Price but the Price for each Transaction is different. Could you explain why ? We are not understanding what you are referring to specifically. I don`t understand the calculation. I`ve traded each trade with 2 contracts. But the orderfill fee/ amount is different for each trade. See hereunder in the Transaction log file: 2020-02-25 19:15:04 Order Fill Fee 019629861a9c08363243502cb78e8282_180140 -0.40 USD 193.80 USD 2020-02-25 19:10:04 Order Fill Fee 54049621189b4b45c8df3811e85f9381_180140 -0.80 USD 194.20 USD 2020-02-25 18:55:04 Order Fill Fee db21cdc50962ef59c18ba3505ba140f3_180140 -0.20 USD 195.00 USD 2020-02-25 18:40:04 Order Fill Fee 45e93dd7b53ee3b025f3d8a79375a70b_180140 -0.20 USD 195.20 USD 2020-02-25 18:35:04 Order Fill Fee e12547aac3629ceb6a4186a445f41424_180140 -0.40 USD 195.40 USD 2020-02-25 18:30:04 Order Fill Fee 5b9ad07a84e54d63eb091aaabb54d4dd_180140 -1.60 USD 195.80 USD 2020-02-25 18:25:04 Order Fill Fee 43c02928e221a16087f142cfd7dcd9fd_180140 -0.20 USD 197.40 USD 2020-02-25 18:20:04 Order Fill Fee e870d8f764d4082bcff96d1f7b026681_180140 -1.20 USD 197.60 USD 2020-02-25 18:15:04 Order Fill Fee bca33b31a74ca325ed6758424d956e10_180140 -0.80 USD 198.80 USD 2020-02-25 18:00:05 Order Fill Fee 3f8524219b8d2509569912903ff062fe_180140 -0.40 USD 199.60 USD 2020-02-25 17:55:04 Order Fill Fee 3e42b5c8fffb354bd0a4eb9c39a7b875_180140 -0.40 USD 200.00 USD 2020-02-25 17:50:04 Order Fill Fee 70ee5edf8b739119d9d293d26d17b325_180140 -0.20 USD 200.40 USD 2020-02-25 17:45:04 Order Fill Fee e6516f8e328a7ee84c2eb2deb78f0069_180140 -0.20 USD 200.60 USD 2020-02-25 16:50:05 Order Fill Fee 51ce813c8e9c3e2c64527c7dbbf41266_180140 -0.40 USD 200.80 USD 2020-02-25 16:45:04 Order Fill Fee a0585d5f846635248a6593b33b6ed933_180140 -1.20 USD 201.20 USD |
| [2020-02-26 16:19:33] |
| Antonino De Rosa - Posts: 47 |
|
TradeActivity files query time: 1.270563 seconds. Entries: 0. Current queries: 2 | 2020-02-26 07:39:26.641 TradeActivity files query time: 0.009745 seconds. Entries: 263. Current queries: 1 | 2020-02-26 07:39:26.651 TradeActivity files query time: 0.059899 seconds. Entries: 16. Current queries: 1 | 2020-02-26 07:39:42.249 TradeActivity files query time: 0.051229 seconds. Entries: 0. Current queries: 2 | 2020-02-26 07:39:46.908 TradeActivity files query time: 0.102435 seconds. Entries: 808. Current queries: 2 | 2020-02-26 07:39:51.124 TradeActivity files query time: 0.093684 seconds. Entries: 16. Current queries: 2 | 2020-02-26 07:39:51.218 TradeActivity files query time: 0.051498 seconds. Entries: 16. Current queries: 1 | 2020-02-26 07:40:02.591 TradeActivity files query time: 0.051119 seconds. Entries: 16. Current queries: 1 | 2020-02-26 07:40:02.744 TradeActivity files query time: 0.050965 seconds. Entries: 16. Current queries: 2 | 2020-02-26 07:40:03.576 TradeActivity files query time: 0.051934 seconds. Entries: 16. Current queries: 1 | 2020-02-26 07:40:03.628 SC Futures Order Routing/Data | Requesting trade accounts from server. | 2020-02-26 07:40:05.369 SC Futures Order Routing/Data | Performing query for order fills start date-time for account AC120364. | 2020-02-26 07:40:05.545 SC Futures Order Routing/Data | Performing query for historical account balances for account AC120364. | 2020-02-26 07:40:05.545 SC Futures Order Routing/Data | Received 1 accounts from service. | 2020-02-26 07:40:05.545 TradeActivity files query time: 0.011418 seconds. Entries: 0. Current queries: 2 | 2020-02-26 07:40:05.556 TradeActivity files query time: 0.142936 seconds. Entries: 0. Current queries: 2 | 2020-02-26 07:40:05.699 SC Futures Order Routing/Data | Requesting historical order fills for account AC120364. Start Date-Time UTC: 2020-02-25 19:11:12 | 2020-02-26 07:40:05.727 SC Futures Order Routing/Data | Requesting historical account balances for account AC120364. Start date-time UTC: 2018-08-17 12:40:06 | 2020-02-26 07:40:05.727 SC Futures Order Routing/Data | Received 263 order fills for account: AC120364. Inserting the ones that do not exist. | 2020-02-26 07:40:08.353 SC Futures Order Routing/Data | Received 0 historical account balance updates for account: AC120364. Inserting the ones that do not exist. | 2020-02-26 07:40:08.353 TradeActivity files query time: 0.008870 seconds. Entries: 0. Current queries: 1 | 2020-02-26 07:40:08.362 SC Futures Order Routing/Data | Requesting Trade Positions data. | 2020-02-26 07:40:10.450 SC Futures Order Routing/Data | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2020-02-26 07:40:10.764 TradeActivity files query time: 0.090065 seconds. Entries: 16. Current queries: 1 | 2020-02-26 07:40:12.593 TradeActivity files query time: 0.060533 seconds. Entries: 42. Current queries: 1 | 2020-02-26 07:40:16.219 TradeActivity files query time: 0.051029 seconds. Entries: 16. Current queries: 1 | 2020-02-26 08:56:25.879 TradeActivity files query time: 0.051900 seconds. Entries: 16. Current queries: 1 | 2020-02-26 08:56:32.108 TradeActivity files query time: 0.175338 seconds. Entries: 0. Current queries: 1 | 2020-02-26 09:16:20.818 TradeActivity files query time: 0.045967 seconds. Entries: 0. Current queries: 2 | 2020-02-26 09:16:21.554 TradeActivity files query time: 0.136135 seconds. Entries: 0. Current queries: 3 | 2020-02-26 09:16:21.811 TradeActivity files query time: 0.047202 seconds. Entries: 0. Current queries: 1 | 2020-02-26 09:16:24.558 TradeActivity files query time: 0.094521 seconds. Entries: 0. Current queries: 2 | 2020-02-26 09:16:24.902 TradeActivity files query time: 0.051166 seconds. Entries: 30. Current queries: 1 | 2020-02-26 09:16:26.241 TradeActivity files query time: 0.085447 seconds. Entries: 42. Current queries: 1 | 2020-02-26 09:16:26.530 TradeActivity files query time: 0.045183 seconds. Entries: 0. Current queries: 1 | 2020-02-26 09:16:26.993 TradeActivity files query time: 0.055138 seconds. Entries: 30. Current queries: 2 | 2020-02-26 09:16:27.538 TradeActivity files query time: 0.052128 seconds. Entries: 42. Current queries: 1 | 2020-02-26 09:16:27.590 TradeActivity files query time: 0.053228 seconds. Entries: 42. Current queries: 2 | 2020-02-26 09:16:27.863 TradeActivity files query time: 0.058065 seconds. Entries: 42. Current queries: 1 | 2020-02-26 09:16:27.921 Flagging to reload Trades list in charts | Symbol: (unset) | TradeAccount: (unset) | 2020-02-26 09:41:52.979 TradeActivity files query time: 0.019029 seconds. Entries: 0. Current queries: 3 | 2020-02-26 09:41:53.052 TradeActivity files query time: 0.008521 seconds. Entries: 0. Current queries: 3 | 2020-02-26 09:41:53.061 TradeActivity files query time: 0.008820 seconds. Entries: 263. Current queries: 1 | 2020-02-26 09:41:53.070 TradeActivity files query time: 0.013546 seconds. Entries: 118. Current queries: 2 | 2020-02-26 09:41:53.131 TradeActivity files query time: 0.000200 seconds. Entries: 0. Current queries: 2 | 2020-02-26 09:41:53.131 TradeActivity files query time: 0.009560 seconds. Entries: 263. Current queries: 2 | 2020-02-26 09:41:53.487 TradeActivity files query time: 0.005338 seconds. Entries: 0. Current queries: 2 | 2020-02-26 09:41:53.492 TradeActivity files query time: 0.008794 seconds. Entries: 0. Current queries: 1 | 2020-02-26 09:41:53.714 TradeActivity files query time: 0.009803 seconds. Entries: 263. Current queries: 1 | 2020-02-26 09:41:53.762 TradeActivity files query time: 0.000228 seconds. Entries: 0. Current queries: 2 | 2020-02-26 09:41:53.763 TradeActivity files query time: 0.013712 seconds. Entries: 118. Current queries: 1 | 2020-02-26 09:41:53.867 TradeActivity files query time: 0.013340 seconds. Entries: 0. Current queries: 1 | 2020-02-26 09:41:54.129 TradeActivity files query time: 0.005507 seconds. Entries: 0. Current queries: 2 | 2020-02-26 09:41:54.275 TradeActivity files query time: 0.027339 seconds. Entries: 263. Current queries: 1 | 2020-02-26 09:41:54.303 TradeActivity files query time: 0.009448 seconds. Entries: 263. Current queries: 1 | 2020-02-26 09:42:29.331 TradeActivity files query time: 0.009049 seconds. Entries: 263. Current queries: 1 | 2020-02-26 09:42:30.279 TradeActivity files query time: 0.009221 seconds. Entries: 263. Current queries: 1 | 2020-02-26 09:42:48.066 TradeActivity files query time: 0.008564 seconds. Entries: 263. Current queries: 1 | 2020-02-26 09:42:48.685 TradeActivity files query time: 0.005786 seconds. Entries: 0. Current queries: 1 | 2020-02-26 09:50:01.791 TradeActivity files query time: 0.009455 seconds. Entries: 0. Current queries: 1 | 2020-02-26 09:50:06.453 TradeActivity files query time: 0.000351 seconds. Entries: 0. Current queries: 1 | 2020-02-26 09:50:22.991 TradeActivity files query time: 0.028738 seconds. Entries: 118. Current queries: 1 | 2020-02-26 09:50:37.670 TradeActivity files query time: 0.009847 seconds. Entries: 0. Current queries: 1 | 2020-02-26 09:50:42.017 TradeActivity files query time: 0.009582 seconds. Entries: 0. Current queries: 1 | 2020-02-26 09:51:02.117 TradeActivity files query time: 0.000375 seconds. Entries: 0. Current queries: 1 | 2020-02-26 09:51:10.946 Order Modification Error: Order modification not confirmed by user. Internal Order ID: 5142. Service Order ID: 503141. Account: AC120364 | 2020-02-26 10:43:43.436 Order Modification Error: Order modification not confirmed by user. Internal Order ID: 5147. Service Order ID: 503336. Account: AC120364 | 2020-02-26 10:56:23.253 Order Modification Error: Order modification not confirmed by user. Internal Order ID: 5150. Service Order ID: 503363. Account: AC120364 | 2020-02-26 10:58:19.424 Order Modification Error: ESH20_FUT_CME[M] 500 Trades #14 | User order modification ignored. New price is the same during a price modify. Internal Order ID: 5175. Service Order ID: 503492. Account: AC120364 | 2020-02-26 11:07:39.172 Order modification failed | SC Futures Order Routing/Data order update (Order cancel/replace reject). Info: Order modification failed | Order Modification Reject. Text: Buy order stop price must be above last trade price. Text: Attached order. Parent: 5176. Tag: 3Punkte_TP_ES.twconfig. Internal Order ID: 5178. Service Order ID: 503499. Symbol: ESH20_FUT_CME. Account: AC120364 | 2020-02-26 11:09:59.617 * Order Modification Error: Order modification not confirmed by user. Internal Order ID: 5178. Service Order ID: 503499. Account: AC120364 | 2020-02-26 11:11:01.615 |
| [2020-02-26 17:10:01] |
| Antonino De Rosa - Posts: 47 |
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Dear SC Support, what should i do to enable the Eurex Realtime Data ? Many thanks Best regards Antonino |
| [2020-02-26 19:06:24] |
| Antonino De Rosa - Posts: 47 |
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Dear Support Board, are this Messages normal ? Thank you! TradeActivity files query time: 0.997002 seconds. Entries: 0. Current queries: 2 | 2020-02-26 13:57:34.267 TradeActivity files query time: 0.001821 seconds. Entries: 32. Current queries: 1 | 2020-02-26 13:57:34.269 TradeActivity files query time: 0.010342 seconds. Entries: 32. Current queries: 1 | 2020-02-26 13:57:53.914 TradeActivity files query time: 0.001609 seconds. Entries: 32. Current queries: 2 | 2020-02-26 13:57:54.382 TradeActivity files query time: 0.001886 seconds. Entries: 32. Current queries: 3 | 2020-02-26 13:57:54.462 TradeActivity files query time: 0.001725 seconds. Entries: 32. Current queries: 4 | 2020-02-26 13:57:54.603 TradeActivity files query time: 0.001577 seconds. Entries: 32. Current queries: 5 | 2020-02-26 13:57:54.607 TradeActivity files query time: 0.007158 seconds. Entries: 0. Current queries: 6 | 2020-02-26 13:57:58.976 TradeActivity files query time: 0.010484 seconds. Entries: 32. Current queries: 1 | 2020-02-26 13:57:59.933 TradeActivity files query time: 0.010719 seconds. Entries: 32. Current queries: 2 | 2020-02-26 13:57:59.948 TradeActivity files query time: 0.030159 seconds. Entries: 150. Current queries: 1 | 2020-02-26 13:58:01.150 TradeActivity files query time: 0.007090 seconds. Entries: 32. Current queries: 1 | 2020-02-26 13:58:01.204 TradeActivity files query time: 0.026399 seconds. Entries: 0. Current queries: 1 | 2020-02-26 13:58:03.603 SC Futures Order Routing/Data | Requesting trade accounts from server. | 2020-02-26 13:58:04.738 SC Futures Order Routing/Data | Performing query for order fills start date-time for account AC120364. | 2020-02-26 13:58:04.877 SC Futures Order Routing/Data | Performing query for historical account balances for account AC120364. | 2020-02-26 13:58:04.877 SC Futures Order Routing/Data | Received 1 accounts from service. | 2020-02-26 13:58:04.877 TradeActivity files query time: 0.009902 seconds. Entries: 0. Current queries: 2 | 2020-02-26 13:58:04.887 SC Futures Order Routing/Data | Requesting historical order fills for account AC120364. Start Date-Time UTC: 2020-02-26 16:17:15 | 2020-02-26 13:58:04.950 TradeActivity files query time: 0.084808 seconds. Entries: 0. Current queries: 1 | 2020-02-26 13:58:04.972 SC Futures Order Routing/Data | Requesting historical account balances for account AC120364. Start date-time UTC: 2018-08-17 18:58:05 | 2020-02-26 13:58:05.058 SC Futures Order Routing/Data | Received 38 order fills for account: AC120364. Inserting the ones that do not exist. | 2020-02-26 13:58:05.326 SC Futures Order Routing/Data | Received 0 historical account balance updates for account: AC120364. Inserting the ones that do not exist. | 2020-02-26 13:58:05.326 TradeActivity files query time: 0.006994 seconds. Entries: 0. Current queries: 1 | 2020-02-26 13:58:05.333 SC Futures Order Routing/Data | Requesting Trade Positions data. | 2020-02-26 13:58:09.899 SC Futures Order Routing/Data | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2020-02-26 13:58:10.040 TradeActivity files query time: 0.025790 seconds. Entries: 32. Current queries: 1 | 2020-02-26 13:58:14.514 TradeActivity files query time: 0.023796 seconds. Entries: 150. Current queries: 1 | 2020-02-26 13:58:17.852 |
| [2020-02-26 20:20:27] |
| Antonino De Rosa - Posts: 47 |
|
Dear SC Team, please proceed to set me up with the Eurex data. Thank you! You can trade the EUREX right now. The symbols are in File >> Find Symbol >> Futures-EUREX. Who is your broker? You will require market data for EUREX and that is available through this data feed: Sierra Chart Exchange Data Feed Let us know if you want real-time EUREX data and we can proceed to set you up with that. |
| [2020-02-26 21:04:37] |
| SC Support - Posts: 1797 |
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Hi Antonino, we can speak about this when you have time.
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| [2020-02-27 01:01:12] |
| SC Support - Posts: 1797 |
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Hi Antonino, we will call you on Thursday and help you with this.
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| [2020-02-27 09:24:36] |
| Antonino De Rosa - Posts: 47 |
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Hi SC Team, perfect thank you. I´m available on my desk from 10am until 12:00am New York Time. It`ll be great if we can match. Kind regards Antonino |
| [2020-02-27 17:46:53] |
| Antonino De Rosa - Posts: 47 |
|
TradeActivity files query time: 0.960775 seconds. Entries: 0. Current queries: 2 | 2020-02-27 10:16:22.168 TradeActivity files query time: 0.001858 seconds. Entries: 38. Current queries: 1 | 2020-02-27 10:16:22.170 TradeActivity files query time: 0.011403 seconds. Entries: 38. Current queries: 1 | 2020-02-27 10:16:36.571 TradeActivity files query time: 0.001832 seconds. Entries: 0. Current queries: 2 | 2020-02-27 10:16:36.614 TradeActivity files query time: 0.000454 seconds. Entries: 0. Current queries: 3 | 2020-02-27 10:16:36.635 TradeActivity files query time: 0.000454 seconds. Entries: 0. Current queries: 4 | 2020-02-27 10:16:36.834 TradeActivity files query time: 0.000272 seconds. Entries: 0. Current queries: 5 | 2020-02-27 10:16:36.868 TradeActivity files query time: 0.000433 seconds. Entries: 0. Current queries: 6 | 2020-02-27 10:16:36.946 TradeActivity files query time: 0.010517 seconds. Entries: 0. Current queries: 1 | 2020-02-27 10:16:37.349 SC Futures Order Routing/Data | Requesting trade accounts from server. | 2020-02-27 10:16:40.101 SC Futures Order Routing/Data | Performing query for order fills start date-time for account AC120364. | 2020-02-27 10:16:40.242 SC Futures Order Routing/Data | Performing query for historical account balances for account AC120364. | 2020-02-27 10:16:40.242 SC Futures Order Routing/Data | Received 1 accounts from service. | 2020-02-27 10:16:40.242 TradeActivity files query time: 0.076081 seconds. Entries: 0. Current queries: 2 | 2020-02-27 10:16:40.322 SC Futures Order Routing/Data | Requesting historical order fills for account AC120364. Start Date-Time UTC: 2020-02-26 20:37:47 | 2020-02-27 10:16:40.345 TradeActivity files query time: 0.179933 seconds. Entries: 0. Current queries: 1 | 2020-02-27 10:16:40.502 SC Futures Order Routing/Data | Requesting historical account balances for account AC120364. Start date-time UTC: 2018-08-18 15:16:41 | 2020-02-27 10:16:40.596 SC Futures Order Routing/Data | Received 178 order fills for account: AC120364. Inserting the ones that do not exist. | 2020-02-27 10:16:42.120 SC Futures Order Routing/Data | Received 0 historical account balance updates for account: AC120364. Inserting the ones that do not exist. | 2020-02-27 10:16:42.120 TradeActivity files query time: 0.007687 seconds. Entries: 0. Current queries: 1 | 2020-02-27 10:16:42.128 SC Futures Order Routing/Data | Requesting Trade Positions data. | 2020-02-27 10:16:45.253 SC Futures Order Routing/Data | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2020-02-27 10:16:45.511 TradeActivity files query time: 0.016211 seconds. Entries: 38. Current queries: 1 | 2020-02-27 10:16:48.717 TradeActivity files query time: 0.012259 seconds. Entries: 38. Current queries: 2 | 2020-02-27 10:16:49.797 TradeActivity files query time: 0.002088 seconds. Entries: 0. Current queries: 1 | 2020-02-27 10:16:51.575 TradeActivity files query time: 0.033044 seconds. Entries: 156. Current queries: 1 | 2020-02-27 10:16:52.939 TradeActivity files query time: 0.010847 seconds. Entries: 38. Current queries: 1 | 2020-02-27 10:17:06.671 TradeActivity files query time: 0.016343 seconds. Entries: 0. Current queries: 1 | 2020-02-27 10:42:00.729 TradeActivity files query time: 0.007346 seconds. Entries: 38. Current queries: 2 | 2020-02-27 10:42:02.529 TradeActivity files query time: 0.014701 seconds. Entries: 0. Current queries: 3 | 2020-02-27 10:42:02.573 TradeActivity files query time: 0.001925 seconds. Entries: 0. Current queries: 1 | 2020-02-27 10:42:03.032 TradeActivity files query time: 0.015471 seconds. Entries: 156. Current queries: 2 | 2020-02-27 10:42:03.133 TradeActivity files query time: 0.015726 seconds. Entries: 156. Current queries: 1 | 2020-02-27 10:42:04.460 Order modification failed | SC Futures Order Routing/Data order update (Order cancel/replace reject). Info: Order modification failed | Order Modification Reject. Text: Sell order stop price must be below last trade price. Text: Attached order. Parent: 5257. Tag: 3Punkte_TP_ES.twconfig. Internal Order ID: 5259. Service Order ID: 512008. Symbol: ESH20_FUT_CME. Account: AC120364 | 2020-02-27 11:12:30.765 * Order Modification Error: Order modification not confirmed by user. Internal Order ID: 5266. Service Order ID: 512052. Account: AC120364 | 2020-02-27 11:13:47.590 Unable to Flatten or Reverse because there are working Market orders that will flatten the Position. Working non-market orders will be canceled | Symbol: ESH20_FUT_CME | TradeAccount: AC120364 | 2020-02-27 11:26:10.680 * Unable to Flatten or Reverse because there are working Market orders that will flatten the Position. Working non-market orders will be canceled | Symbol: ESH20_FUT_CME | TradeAccount: AC120364 | 2020-02-27 11:26:10.969 * Unable to Flatten or Reverse because there are working Market orders that will flatten the Position. Working non-market orders will be canceled | Symbol: ESH20_FUT_CME | TradeAccount: AC120364 | 2020-02-27 11:26:11.666 * Unable to Flatten or Reverse because there are working Market orders that will flatten the Position. Working non-market orders will be canceled | Symbol: ESH20_FUT_CME | TradeAccount: AC120364 | 2020-02-27 11:26:11.923 * Unable to Flatten or Reverse because there are working Market orders that will flatten the Position. Working non-market orders will be canceled | Symbol: ESH20_FUT_CME | TradeAccount: AC120364 | 2020-02-27 11:26:12.152 * Unable to Flatten or Reverse because there are working Market orders that will flatten the Position. Working non-market orders will be canceled | Symbol: ESH20_FUT_CME | TradeAccount: AC120364 | 2020-02-27 11:26:12.365 * Unable to Flatten or Reverse because there are working Market orders that will flatten the Position. Working non-market orders will be canceled | Symbol: ESH20_FUT_CME | TradeAccount: AC120364 | 2020-02-27 11:26:12.705 * Unable to Flatten or Reverse because there are working Market orders that will flatten the Position. Working non-market orders will be canceled | Symbol: ESH20_FUT_CME | TradeAccount: AC120364 | 2020-02-27 11:26:13.064 * Unable to Flatten or Reverse because a Position does not exist | Symbol: ESH20_FUT_CME | TradeAccount: AC120364 | 2020-02-27 11:26:15.037 * Order modification failed | SC Futures Order Routing/Data order update (Order cancel/replace reject). Info: Order modification failed | Order Modification Reject. Text: Buy order stop price must be above last trade price. Text: Attached order. Parent: 5319. Tag: 3Punkte_TP_ES.twconfig. Internal Order ID: 5321. Service Order ID: 512359. Symbol: ESH20_FUT_CME. Account: AC120364 | 2020-02-27 11:35:15.430 * Order Modification Error: Order modification not confirmed by user. Internal Order ID: 5325. Service Order ID: 512382. Account: AC120364 | 2020-02-27 11:36:10.491 Order modification failed | SC Futures Order Routing/Data order update (Order cancel/replace reject). Info: Order modification failed | Order Modification Reject. Text: Buy order stop price must be above last trade price. Text: Attached order. Parent: 5330. Tag: 3Punkte_TP_ES.twconfig. Internal Order ID: 5332. Service Order ID: 512510. Symbol: ESH20_FUT_CME. Account: AC120364 | 2020-02-27 11:46:05.272 * Unable to Flatten or Reverse because a Position does not exist | Symbol: ESH20_FUT_CME | TradeAccount: AC120364 | 2020-02-27 11:47:40.845 * Unable to Flatten or Reverse because a Position does not exist | Symbol: ESH20_FUT_CME | TradeAccount: AC120364 | 2020-02-27 11:49:57.706 * Order modification failed | Unable to modify order because it is no longer working. Internal Order ID: 5364. Service Order ID: 512774. Symbol: ESH20_FUT_CME. Account: AC120364 | 2020-02-27 12:01:16.421 * Unable to Flatten or Reverse because a Position does not exist | Symbol: ESH20_FUT_CME | TradeAccount: AC120364 | 2020-02-27 12:17:43.221 * Dear SC Team, i´ve awaited your call today. I lost a trade today because i couldn`t flat the Position. That is not acceptable. Please check my log file and let`s have a Chat tomorrow or later between 6pm an 7pm New York time. If this failure cames for another time unfortunately i have to chooose another trading Software. Many thanks in Advance Best regards Antonino Order modification failed | SC Futures Order Routing/Data order update (Order cancel/replace reject). Info: Order modification failed | Order Modification Reject. Text: Sell order stop price must be below last trade price. Text: Attached order. Parent: 5399. Tag: 3Punkte_TP_ES.twconfig. Internal Order ID: 5401. Service Order ID: 513033. Symbol: ESH20_FUT_CME. Account: AC120364 | 2020-02-27 12:19:20.010 * Unable to Flatten or Reverse because a Position does not exist | Symbol: ESH20_FUT_CME | TradeAccount: AC120364 | 2020-02-27 12:19:55.907 * Order modification failed | Unable to modify order because it is no longer working. Internal Order ID: 5404. Service Order ID: 513062. Symbol: ESH20_FUT_CME. Account: AC120364 | 2020-02-27 12:20:56.379 * Order modification failed | SC Futures Order Routing/Data order update (Order cancel/replace reject). Info: Order modification failed | Order Modification Reject. Text: Sell order stop price must be below last trade price. Text: Attached order. Parent: 5424. Tag: 3Punkte_TP_ES.twconfig. Internal Order ID: 5426. Service Order ID: 513143. Symbol: ESH20_FUT_CME. Account: AC120364 | 2020-02-27 12:31:06.492 * Order Modification Error: ESH20_FUT_CME[M] 500 Trades #14 | User order modification ignored. New price is the same during a price modify. Internal Order ID: 5437. Service Order ID: 513272. Account: AC120364 | 2020-02-27 12:35:33.754 Order Modification Error: Order modification not confirmed by user. Internal Order ID: 5437. Service Order ID: 513272. Account: AC120364 | 2020-02-27 12:36:04.952 Order Modification Error: Order modification not confirmed by user. Internal Order ID: 5437. Service Order ID: 513272. Account: AC120364 | 2020-02-27 12:37:22.081 |
| [2020-02-27 19:21:24] |
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We have arranged a call with you. You need to understand order fill billing. The billing is not for each individual fill but many fills billed collectively. It depends upon the timing of the fills. We can help you get set up with EUREX data and explain the pricing. There is nothing unusual in the Trade Activity Logs regarding the messages . All of that is fine. In regards to messages like this: Unable to Flatten or Reverse because a Position does not exist | Symbol: ESH20_FUT_CME | TradeAccount: ** | 2020-02-27 12:19:55.907 * And: I lost a trade today because i couldn`t flat the Position. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-27 19:22:43
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| [2020-02-27 19:39:37] |
| Antonino De Rosa - Posts: 47 |
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Hi Rey, I’m now available for the next Hour, if you want to call me back. I’ve tried to call you. Otherwise if you could call me at 00:00h Brussel Time please. Thank you Regards Antonino |
| [2020-02-28 01:18:10] |
| SC Support - Posts: 1797 |
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Hi Antonino, I missed your call, my apologies, I can call you now, or tomorrow (Friday) before the US Opening?
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| [2020-02-28 07:20:22] |
| Antonino De Rosa - Posts: 47 |
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Hi Ray, yes this evening before the opening would be fine. Thank you |
| [2020-02-28 14:51:00] |
| Antonino De Rosa - Posts: 47 |
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Hi, have you forgotten me ? |
| [2020-02-28 15:00:59] |
| SC Support - Posts: 1797 |
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Hi Antonino, I will call you in 5 minutes
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| [2020-02-28 15:06:51] |
| Antonino De Rosa - Posts: 47 |
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Thank you
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| [2020-02-28 15:46:26] |
| SC Support - Posts: 1797 |
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Spoke to Antonino, answered his current questions, arranging to help him move over to the Sierra Chart Exchange Data Feed on Sunday
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