Support Board

Date/Time: Sun, 19 May 2024 04:55:31 +0000

Post From: GER 30CFD`S / Transaction Log

[2020-02-27 19:21:24] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have arranged a call with you. You need to understand order fill billing. The billing is not for each individual fill but many fills billed collectively. It depends upon the timing of the fills. We can help you get set up with EUREX data and explain the pricing. There is nothing unusual in the Trade Activity Logs regarding the messages . All of that is fine. In regards to messages like this: Unable to Flatten or Reverse because a Position does not exist \| Symbol: ESH20_FUT_CME \| TradeAccount: ** \| 2020-02-27 12:19:55.907 * And: I lost a trade today because i couldn`t flat the Position. Are you saying there is an incorrectly reported Position quantity for the symbol? Contact your broker to verify what your current position is and if it is incorrect in Sierra Chart let us know. We will have to see why. Maybe your TT account is not properly configured. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-27 19:22:43