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Date/Time: Thu, 02 May 2024 03:59:48 +0000



DOM Graph not showing level 2 or level 2 volume bars

View Count: 1068

[2020-02-24 19:32:12]
Unicorn_Catcher - Posts: 22
Hello. I am trying to get the volume bars to show up for level 2 on the DOM graph for equities. They show up when I use the SC Feed for Fx, etc., but I cannot get them to show up for equities. I am using Interactive Brokers data feed (I know it is sub-optimal), but it seems to be working without errors in the log and stating that market depth has been downloaded. Bid and Ask Depth bars, Cumulative delta, ask bid volume difference all are working. Some settings pics attached. I have tried to set all references to market depth in settings menus to 30 just for consistency. Is there a setting I am missing somewhere?

Thank you.
imageChart DOM Columns Settings.JPG / V - Attached On 2020-02-24 19:23:30 UTC - Size: 49.45 KB - 335 views
imageData Service Settings.JPG / V - Attached On 2020-02-24 19:23:40 UTC - Size: 91.17 KB - 306 views
imageChart DOM Settings.JPG / V - Attached On 2020-02-24 19:23:50 UTC - Size: 83.09 KB - 252 views
[2020-02-24 19:37:15]
Unicorn_Catcher - Posts: 22
Screen shot of what does appear, just level 1, percentages only reflect current bid and ask.

Thanks
imageDOM Graph not showing volume bars for level 2.JPG / V - Attached On 2020-02-24 19:35:50 UTC - Size: 17.3 KB - 318 views
[2020-02-25 09:31:06]
Sierra Chart Engineering - Posts: 104368
Refer to this section about this:
Interactive Brokers Trading Service: Accessing Level 2 / Market Depth Data for Stocks
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-25 09:31:18
[2020-02-25 19:47:42]
Unicorn_Catcher - Posts: 22
Thank you for the reference. I have been through that and have previously worked with IBKR support about the naming contract requirements and have successfully downloaded the market depth data for 2 different stocks (Log pic attached) into SC, but cannot get any level 2 info to display on the Chart DOM Graph or in a Market Depth Window. The log is saying that the data is there, but I cannot get SC to display it. Please advise.

Thank you
imageMarket depth data loaded.JPG / V - Attached On 2020-02-25 19:40:45 UTC - Size: 351.84 KB - 204 views
[2020-02-25 23:20:07]
Sierra Chart Engineering - Posts: 104368
Try the symbol ROKU-STK-ISLAND
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-02-25 23:51:59]
Unicorn_Catcher - Posts: 22
ROKU-STK-ISLAND gives the same results.
imageROKU-STK-ISLAND MArket data download.JPG / V - Attached On 2020-02-25 23:51:23 UTC - Size: 348.77 KB - 262 views

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