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Date/Time: Sun, 05 May 2024 06:52:08 +0000



Connection Issues

View Count: 419

[2020-02-24 16:37:36]
Monserrate G - Posts: 27
I cannot open March 2020 charts. They appear frozen from the close of this past Friday. I am not having this issue with YM or other instruments. This is only happening on the Nasdaq.
[2020-02-24 18:50:05]
Sierra Chart Engineering - Posts: 104368
We see you are using Rithmic and we have discontinued technical support for Rithmic.

This is the replacement service available now:
Sierra Chart / Trading Technologies Futures Order Routing Service

If you would like help to switch to this service, let us know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-24 18:50:29

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