Support Board
Date/Time: Mon, 03 Nov 2025 21:09:49 +0000
Connection Issues
View Count: 583
| [2020-02-24 16:37:36] |
| Monserrate G - Posts: 27 |
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I cannot open March 2020 charts. They appear frozen from the close of this past Friday. I am not having this issue with YM or other instruments. This is only happening on the Nasdaq.
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| [2020-02-24 18:50:05] |
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We see you are using Rithmic and we have discontinued technical support for Rithmic. This is the replacement service available now: Sierra Chart / Trading Technologies Futures Order Routing Service If you would like help to switch to this service, let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-24 18:50:29
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