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Date/Time: Sun, 05 May 2024 02:18:50 +0000



Please help

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[2020-02-24 15:22:00]
User488622 - Posts: 8
I've had Sierra Charts for several months, and it has never sent a single trade to my Dorman account. Why is this? Is something wrong with the way the account is set up? Please help me with this. I'm willing to pay to have someone call me and get this resolved. Thanks
[2020-02-24 19:04:18]
Sierra Chart Engineering - Posts: 104368
Make sure you have disabled Trade >> Trade Simulation Mode On on the main menu of Sierra Chart. Remove the checkmark from this.

And you will also need to activate the Denali exchange data feed for real-time data if you require real-time data:
Denali Exchange Data Feed


Let us know if you need more help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-24 19:05:09

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