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Direct MessagesDate/Time: Fri, 26 Apr 2024 02:59:59 +0000
Price Shows - Candles Don't
View Count: 480
| [2020-02-24 14:53:24] |
| User969241 - Posts: 72 |
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At the moment, I see the price marker moving on my screen but candles aren't printing with it?
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| [2020-02-24 15:33:54] |
| User969241 - Posts: 72 |
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This is the cleared log if needed Software version: 2052 32-bit | 2020-02-24 10:27:49.258 Enabled for: Advanced Features 2. | 2020-02-24 10:27:49.258 Enabled for: Sierra Chart Historical Data Service. | 2020-02-24 10:27:49.258 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-02-24 10:27:49.258 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-02-24 10:27:49.258 Enabled for exchange2: CME | 2020-02-24 10:27:49.258 Allow Support for Sierra Chart Data Feeds is disabled. | 2020-02-24 10:27:49.258 Current selected Data/Trading service: SC Futures Order Routing/Data | 2020-02-24 10:27:49.258 Custom symbol settings values: disabled | 2020-02-24 10:27:49.258 Chart Update Interval: 500 | 2020-02-24 10:27:49.258 Intraday Data Storage Time Unit: 1 | 2020-02-24 10:27:49.258 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-02-24 10:27:49.258 2020-02-24 10:27:49 Local computer time | 2020-02-24 10:27:49.258 2020-02-24 15:27:49 Local computer time in UTC | 2020-02-24 10:27:49.258 2020-02-24 10:27:49 Local computer time in SC Time Zone | 2020-02-24 10:27:49.258 2020-02-24 15:16:25 Server time in UTC | 2020-02-24 10:27:49.258 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-02-24 10:27:49.258 Program path: C:\SierraChart\ | 2020-02-24 10:27:49.258 Data Files path: C:\SierraChart\Data\ | 2020-02-24 10:27:49.258 OS Version Number: 10.0 | 2020-02-24 10:27:49.258 Locale Setting: C | 2020-02-24 10:27:49.258 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-02-24 10:27:49.258 |
| [2020-02-24 15:55:07] |
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Enable Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds. After that reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Basically this is a case where the historical data received is in real time because you have the Denali Data Feed active and an authorized trading account but you are still receiving the delayed data because the above option is unchecked. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-24 15:56:06
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