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Date/Time: Sat, 20 Apr 2024 06:12:39 +0000



Transact data feed delayed

View Count: 468

[2020-02-20 18:38:35]
User958827 - Posts: 3
I noticed that in the simulated platform the data are sometimes delayed in 1 minute chart. In particular, I see the end of the minute but the new bar starts 15/20 seconds later. I have the last version 2054.
thanks
[2020-02-20 18:48:01]
Sierra Chart Engineering - Posts: 104368
This is not within our control. The solution would be the first to switch to a direct Sierra Chart account. Instructions:
Direct Sierra Chart Account

And then you will want to activate the Denali exchange data feed:
Denali Exchange Data Feed

This data feed will work when using Transact for trading.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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