Support Board
Date/Time: Tue, 04 Nov 2025 03:24:55 +0000
No Real Time Data
View Count: 776
| [2020-02-19 21:46:27] |
| buggsuperstar - Posts: 33 |
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[2] 2020-02-19 21:38:35 UTC | By : c.r.huxtable | Status : Open I have gone through the setting up instructions but I do not see an (M) behind the symbol (ES) [1] 2020-02-19 21:01:45 UTC | By : c.r.huxtable | Status : Open Hello, I have paid for the Denali service and completed all agreements yet my account is still stuck on the delayed data feed. |
| [2020-02-20 03:59:16] |
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What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-20 16:12:08] |
| buggsuperstar - Posts: 33 |
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Hello, I have a funded account with Dorman. I am not using it as a connected account with Sierra however. All I need is the live data and charting from Sierra.
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| [2020-02-20 16:28:03] |
| buggsuperstar - Posts: 33 |
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I've been without data now for 24 hours even though I paid and activated everything.
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| [2020-02-20 17:07:26] |
| buggsuperstar - Posts: 33 |
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I attempted to switch to the Sierra Chart Data exchange but am not allowed to since I have my Denali exchange agreement. I might have made this worse. I'd really appreciate your help please.
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| [2020-02-20 17:57:56] |
| SC Support - Posts: 2023 |
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spoke to buggsuperstar, answered his current questions.
Date Time Of Last Edit: 2020-02-20 17:58:13
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| [2020-02-20 18:34:12] |
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You will be receiving the real-time data now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-20 18:34:20
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