Support Board
Date/Time: Tue, 04 Nov 2025 03:25:05 +0000
Connection problems on the denali data
View Count: 621
|   [2020-02-19 12:35:49]     |  
| User105170 - Posts: 2 | 
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                Hello, I have been trying for a while to activate Sierra Chart services with Denali to have real time data but I still do not have a connection, while the approvals have been sent, can you explain to me why it still does not work
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|   [2020-02-19 12:38:45]     |  
| User105170 - Posts: 2 | 
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                Because it's also been three weeks since I pay it for the data but it is still not activated when everything is in order
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|   [2020-02-19 17:18:17]     |  
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                What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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