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Date/Time: Thu, 02 May 2024 02:25:48 +0000



Connection problems on the denali data

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[2020-02-19 12:35:49]
User105170 - Posts: 2
Hello, I have been trying for a while to activate Sierra Chart services with Denali to have real time data but I still do not have a connection, while the approvals have been sent, can you explain to me why it still does not work
imagebandicam 2020-02-19 13-31-10-804.jpg / V - Attached On 2020-02-19 12:33:20 UTC - Size: 610.49 KB - 217 views
[2020-02-19 12:38:45]
User105170 - Posts: 2
Because it's also been three weeks since I pay it for the data but it is still not activated when everything is in order
[2020-02-19 17:18:17]
Sierra Chart Engineering - Posts: 104368
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to:

Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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