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Direct MessagesDate/Time: Sat, 27 Apr 2024 23:53:42 +0000
few clients live trading with oec gain capital order problem
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| [2020-02-17 15:37:29] |
| User821047 - Posts: 13 |
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few clients told me they can not place attachend order and cancel certain order, and got alert Order cancellation failed δΈ¨ Order Cancel Reject.Text:Another cancel command is in execution #172144943 How can i solve this problem? |
| [2020-02-17 20:48:55] |
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This is not anything that we are able to solve. You need to contact Gain Capital about this. We have discontinued technical support for Gain Capital. We recommend that those users be moved over to this new service: Sierra Chart / Trading Technologies Futures Order Routing Service We will contact you and and make some recommendations about what particular brokers to work with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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