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Direct MessagesDate/Time: Tue, 30 Apr 2024 02:26:51 +0000
Error opening C:\SierraChart\TradeActivityLog and Trade Activity log error
View Count: 822
| [2020-02-15 04:00:55] |
| User556932 - Posts: 31 |
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Hi SC Support, I am using v2048. I am trying to backtest however the Trade Activity Log does not clear or update. My Trade Service Log gives messages such as "Error opening C:\SierraChart\TradeActivityLogs\TradeActivityLog_2020-01-10_UTC.Sim2.Simulated.data|2020-02-15 14:40:39.075*" and "TradeActivity files query time: 32.018493 seconds. Entries:0. Current queries: 1| 2020-02-15 14:41:04.702" Not sure if it is related, but I recently upgraded to v2048. I was not having this issue prior to upgrade. Can you please advise how to resolve? Or do you need more information from me? Thanks in advance for your help |
| [2020-02-15 04:10:56] |
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Update to version 2050. We have made a post about this here: Duplicate Order Fill Issue | Post: 207113 So you need to convert the trade activity format. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-15 06:00:47] |
| User556932 - Posts: 31 |
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thanks What Message will show when the trade activity format conversion is complete please? |
| [2020-02-15 08:23:41] |
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This is logged in Window >> Message Log. It is just one line.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-15 08:23:53
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| [2020-02-25 05:32:53] |
| User556932 - Posts: 31 |
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Hi Despite following the procedure in the thread supplied many times, I still am getting the same error messages when running backtests most recently a few minutes ago. Can you assist in any way? Thanks in advance |
| [2020-02-25 10:33:57] |
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We cannot reproduce this. Just to make sure you have the latest changes update to the very latest release which is now 2057. Go into the TradeActivityLogs subfolder and delete any files which contain the word "converted". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-25 10:34:14
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| [2020-02-25 19:37:23] |
| User556932 - Posts: 31 |
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Thanks for your help. There are lots of files with the word "converted". For clarity, once I have a) upgraded to v2057, and b) deleted the files with the word "converted" do I then need to re-run the conversion routine? |
| [2020-02-25 20:05:42] |
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No you do not ever need to do the conversion again. And if you still have the error that you describe in the original post, we need to do a remote assistance session to observe this and see what we can determine as to the cause.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-25 22:39:44] |
| User556932 - Posts: 31 |
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Hi, I Just downloaded current version, which installed v2056 (not 2057). Is 2057 in pre-release? Do I need to download re-release? Appreciate all your help |
| [2020-02-25 23:20:34] |
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You need version 2057.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-26 06:01:12] |
| User556932 - Posts: 31 |
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hi I have tried to download a) current version and b) pre-release. Both are v2056. How do I install v2057 please? |
| [2020-02-26 06:06:05] |
| User556932 - Posts: 31 |
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further to my previous, the SC Installer shows among other messages HTTP Request https://www.sierrachart.com/downloads/2057/FilesToDownloadd.txt but as noted, only v2056 is installed |
| [2020-02-26 11:22:15] |
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We apologize for this issue. Although the version on the website is 2057, that build was not actually generated. You would still have received 2056. We are generating it now, and this will be out in about 20 minutes or so. So at that time just update again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-04 22:31:29] |
| User556932 - Posts: 31 |
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Hi, Problem:Recurring backtest issues Background: please see thread of these messages. I did delete all files with the word "converted: and everything was file for a while after downloading v2057. However I have just this morning received a message "Error opening C:\SierraChart\TradeActivityLogs\TradeActivityLog_2020-03-03_UTC.Sim1.Simulated.data|2020-03-05 09:14:39.19763*" and also a Trade Activity file query message. This is after downloading v2060. So not sure what happening.... do we need to have a remote assistance as mentioned ion this thread? Thanks in advance |
| [2020-03-05 03:14:18] |
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Not sure why that happened, but unless we start seeing more reports of this and are able to reproduce, it is very hard for us to know the scenario under which this has occurred. If you restart Sierra Chart, that message will go away and not reoccur. The message is also harmless and does not indicate a problem unless that file should exist. But it probably does not exist because there was some operation which deleted the data in it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-03-06 18:03:49] |
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In regards to post #14, we have discovered the reason for this problem and it is resolved in prerelease 2062.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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