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Date/Time: Tue, 30 Apr 2024 02:40:34 +0000



Purchasing Real Time Data Feed

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[2014-01-06 18:07:30]
Profile Trader - Posts: 168
I am interested in purchasing the real time data feed from SC but am not sure what direction I need to take.
I currently have an account under dougrkyle with SC and have only used this account for trial. I have a $15 balance on this account. I also have a Infinity account which I pay 39.50 a month for level 5 ATCharts.

I have read the instructions which say go to help and then additional services balance but I don't have that option. Is there a way to tie the dougrkyle account to my transact account? I am running version 1070.

Thanks,

Doug
Date Time Of Last Edit: 2014-01-06 18:19:14
[2014-01-06 19:23:06]
Sierra Chart Engineering - Posts: 104368
You need to use your own Sierra Chart account with the Account Name of dougrkyle .

You need to cancel your AT Charts with Infinity and subscribe directly using your own Sierra Chart account. The price is nearly the same. It is 40 USD a month.

This way, you can subscribe to the Sierra Chart data feed.

More information can be found on this page:
http://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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